BBB Business Review

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This business is not BBB accredited.

DB's Service Center

Phone: (608) 222-9422 Fax: (608) 222-6945 902 Atlas Ave, Madison, WI 53714

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This company operates a Phillips 66 gas station serving as a convenience store with adjoining domestic/foreign vehicle repairs, including air conditioning, batteries, belts, brakes, computerized alignment and engine analysis, cooling system maintenance, CV/drive axle (diesel) engine service, muffler and exhaust systems, front end, oil changes, road side assistance and towing, shocks/struts, tire repair/rotation, transmission maintenance, as well as wheel balancing.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for DB's Service Center include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review on DB's Service Center
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: July 02, 1999 Business started: 06/28/1972 in WI Business started locally: 06/28/1972 Business incorporated 12/28/1988 in WI
Type of Entity


Business Management
Mr. David Blatter, President Mr. Richard "Dick" Blatter, Vice President
Contact Information
Principal: Mr. David Blatter, President
Business Category

Auto Repair & Service Auto Repairing - Foreign Brake Service Towing - Automotive Trailer Hitches Transmissions - Automobile Truck Rent & Lease Truck Repair & Service Wheel Alignment, Frame & Axle Service - Auto Auto Repair & Service - Diesel Engines - Diesel Convenience Stores Fuel - Diesel Service Stations - Gasoline & Oil Tire Dealers Auto Air Conditioning Auto Diagnostic Service

Products & Services

DB's Service Center sells the following brand(s): Bridgestone, Firestone , Fuzion

Service Area
Monona, Maple Bluff, McFarland, Cottage Grove, Sun Prairie and all of Dane County
Alternate Business Names
D.B. Phillips 66 Gas Station D.B.'s Services, Inc. Phillips 66
Industry Tips
Auto Repair and Services Auto-Buyback Guarantee-Terms & Conditions for Consumers Flood-Damaged Cars Protecting Your Auto Repair Investment

Customer Review Rating plus BBB Rating Summary

DB's Service Center has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.