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BBB Business Review

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BBB Accredited Business since

Accurate Alignment & Frame Service, Inc.

Phone: (920) 731-5442 Fax: (920) 731-5042 View Additional Phone Numbers 3020 W. Franklin St., Appleton, WI 54914

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This company offers import and domestic car and truck repair services, specializing in suspension and alignment, but offering a complete line of mechanical, electrical and AC repair as well. The company is a warranty repair center for Spartan motor homes and performs repair on all sizes of RVs and trailers, including boat trailers. The company also stocks repair parts, springs, custom u-bolts, and suspension parts for cars and trucks. Other services and products include cutting and abrasive tools, casters, chemical tools, and safety supplies, along with welding clothing, gloves, and safety glasses.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Accurate Alignment & Frame Service, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Accurate Alignment & Frame Service, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: December 23, 1996 Business started: 12/22/1954 in WI Business started locally: 12/22/1972 Business incorporated 12/22/1972 in WI
Type of Entity


Business Management
Mr. Dennis L Broehm, Co-owner Mr. Mark J Broehm, Co-owner
Contact Information
Principal: Mr. Dennis L Broehm, Co-owner
Business Category

Auto Repair & Service Auto Repairing - Foreign Truck Repair & Service Wheel Alignment, Frame & Axle Service - Auto Auto Parts & Supplies - New General Automotive Repair (NAICS: 811111)

Products & Services

Accurate Alignment & Frame Service, Inc. offers the following product(s): Car and truck springs and U-bolts, Car and truck suspension parts, Car and truck brake parts, Abrasive/Cutting materials, including band saw blades, Safety glasses and gloves.

Method(s) of Payment
As of July 5, 2011, the company accepts cash, check, or credit card for payment. Commercial customers may apply for a charge account with a net 30 agreement.
Refund and Exchange Policy
The company provides a warranty on all labor performed and stands behind the warranties offered by its vendors. Customer complaints are resolved to the mutual satisfaction of both the company and the customer.
Alternate Business Names
Accurate Full Service Vehicle Center
Industry Tips
Auto Repair and Services Auto-Buyback Guarantee-Terms & Conditions for Consumers Flood-Damaged Cars Protecting Your Auto Repair Investment

Customer Review Rating plus BBB Rating Summary

Accurate Alignment & Frame Service, Inc. has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.