This business is not BBB accredited.Additional Locations
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This company offers rental cars and trucks, car sales and fleet management services.
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This business is not BBB accredited.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Enterprise Rent-A-Car Company, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 43 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||25|
|Total Closed Complaints||43|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||10|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Craig Anderson, Vice President/General Manager Ms. Pamela Nicholson, President/CEO Ms. Mary Bachman, Executive Assistant Mr. Matt Wakefield, Group Controller
Auto Renting & Leasing Auto Dealers - Used Cars Passenger Car Rental (NAICS: 532111)
Industry TipsFlood-Damaged Cars
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview