BBB Business Review
This Business is not BBB accredited
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This company offers rental cars and trucks, car sales and fleet management services.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Enterprise Rent-A-Car Company, Inc. include:
- 37 complaints filed against business
Factors that raised the rating for Enterprise Rent-A-Car Company, Inc. include:
- Length of time business has been operating.
- Response to 37 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||20|
|Total Closed Complaints||37|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||6|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Craig Anderson, Vice President/General Manager Mr. Jason Real, Group Rental Manager Ms. Dana Pilot, Executive Assistant Mr. Matt Wakefield, Group Controller
Auto Renting & Leasing Auto Dealers - Used Cars