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BBB Business Review

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BBB Accredited Business since

Northern Drivetrain, LLC

Fax: (651) 344-4397 View Additional Phone Numbers 2071 Glacier Dr Ste 3, St Croix Fls, WI 54024 http://www.northerndrivetrain.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company specializes in new parts for on-road, off-road, and recreational autos, as well as, for monster trucks, tractors, and trailers.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Northern Drivetrain, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Northern Drivetrain, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Northern Drivetrain, LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: December 20, 2010 Business started: 01/01/2009 in WI Business started locally: 01/01/2009 Business incorporated 01/11/2009 in WI
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Gabriel F. Osten, Owner
Contact Information
Principal: Mr. Gabriel F. Osten, Owner
Business Category

Auto Parts & Supplies - New Auto Parts & Supplies - Used & Rebuilt Automotive Parts and Accessories Stores (NAICS: 441310)

Products & Services

Northern Drivetrain, LLC sells the following brand(s): American Axle, Dana Spicer, Neapco, Northern Drivetrain, Ouverson Engineering, Powertrain Industries, Timken, Victory Performance Parts, Warn

Method(s) of Payment
Major credit cards and PayPal.
Refund and Exchange Policy
Any normally stocked products may be returned for a full refund within 30 days from the date a shipment is received. Special orders may be returned within 30 days from the date a shipment is received subject to a 20% restocking fee. Returns made more than 30 days after the date a shipment is received, but less than 90 days after the date a shipment is received, will be subject to a 20% restocking fee. Returns will not be accepted more than 90 days from the date of sale.

All returns must be accompanied by a Return Form, listing the Return Authorization (RA) number and order number. Items must be in new, undamaged, unused, unaltered, and resalable condition and include the original manufacturer’s packaging. Any items not meeting these requirements may be subject to additional fees, or may not be accepted.

Northern Drivetrain, LLC reserves the right to modify this policy at any time. Any such updates will be posted to www.NorthernDrivetrain.com when they take effect.  Please see the return policy on our website for the most up to date information:  http://www.northerndrivetrain.com/ndt_return_policy.html

Customer Review Rating plus BBB Rating Summary

Northern Drivetrain, LLC has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.