BBB Business Review
BBB Accredited Business since
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This company specializes in new parts for on-road, off-road, and recreational autos, as well as, for monster trucks, tractors, and trailers.
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A BBB Accredited Business since
BBB has determined that Northern Drivetrain, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Northern Drivetrain, LLC include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Gabriel F. Osten, Owner
Auto Parts & Supplies - New Auto Parts & Supplies - Used & Rebuilt Automotive Parts and Accessories Stores (NAICS: 441310)
Products & Services
Northern Drivetrain, LLC sells the following brand(s): American Axle, Dana Spicer, Neapco, Northern Drivetrain, Ouverson Engineering, Powertrain Industries, Timken, Victory Performance Parts, Warn
Method(s) of PaymentMajor credit cards and PayPal.
Refund and Exchange PolicyAny normally stocked products may be returned for a full refund within 30 days from the date a shipment is received. Special orders may be returned within 30 days from the date a shipment is received subject to a 20% restocking fee. Returns made more than 30 days after the date a shipment is received, but less than 90 days after the date a shipment is received, will be subject to a 20% restocking fee. Returns will not be accepted more than 90 days from the date of sale.
All returns must be accompanied by a Return Form, listing the Return Authorization (RA) number and order number. Items must be in new, undamaged, unused, unaltered, and resalable condition and include the original manufacturer’s packaging. Any items not meeting these requirements may be subject to additional fees, or may not be accepted.
Northern Drivetrain, LLC reserves the right to modify this policy at any time. Any such updates will be posted to www.NorthernDrivetrain.com when they take effect. Please see the return policy on our website for the most up to date information: http://www.northerndrivetrain.com/ndt_return_policy.html
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview