If yes, click here to learn about BBB Accreditation.
This business is not BBB accredited.
Braeger Auto Sales of Milwaukee, LLC
Phone: (414) 304-1894 View Additional Phone Numbers 8341 S 27th St, Franklin, WI 53132
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company sells used cars and trucks.
View Business Review Inquiries
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Braeger Auto Sales of Milwaukee, LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. John Maneage, Owner Mr. Jason Enders, Sales Manager Mr. Todd Reardon, President
Related BusinessesBraeger Chevrolet, Inc. Braeger Ford, Inc.
Auto Dealers - Used Cars Used Car Dealers (NAICS: 441120)
Alternate Business NamesBraeger Auto Sales of Franklin, LLC Braeger Auto Sales of Greenfield, LLC
Industry TipsAuto-Buyback Guarantee-Terms & Conditions for Consumers Before You Buy
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
THIS LOCATION IS NOT BBB ACCREDITED
8341 S 27th St
Franklin, WI 53132 (414) 304-1894 Directions
What is a BBB Business Review?
We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.
About BBB Business Review Content & Services:
Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.
BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.
Additional Phone Numbers
- (414) 304-1970 (Fax)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: My wife and I purchased a vehicle. a 2003 Pontiac Grand AM from Braeger on 9/16/2014 because her previous car went out on her. She is a full time student and needs a car to get back and forth to and from school and to be able to pick up our son from school while I work. We used the last of our money to buy this car for her. On Thursday 10/9/2014. The car stopped on her in the middle of the freeway in rush hour traffic. She was almost hit 3 times, I almost lost my wife that day and my son his mother. I know that Braeger sells "as-is" cars but come on the car didn't even make it a month and they can't do anything to take care of us? Basically we were told the car is sold as-is and there's nothing they can do about it. Wow. How's that for customer service. I could see if we had the car for 6 months but less than a month!
Desired Settlement: I would at least like Braeger to have a heart and help us out since their vehicle couldn't even make it past a month and now won't start which puts us back in the predicament we were in before.
We have received and reviewed the concerns Mr. ****** has stated regarding his Pontiac Grand Am. I have attached several documents for your review.
The first 5 pages detail the vehicles CARFAX history. The vehicle was purchased, brand new, in August of 2003 in Fond du Lac, WI. As you will note, the original had the vehicle for over 8 years, and performed regular maintenance, including: oil changes, tire rotations, emission inspections, new tires, coolant flushes, brake pads, brake rotors, alignments, etc. The second owner is listed as the dealership where the original owner traded the vehicle. The actual second owner of the vehicle purchased it in November of 2011, and continued with the regular maintenance as well. We obtained the vehicle in August of 2014. Our technician performed a complete inspection and the vehicle was offered for sale at our satellite used vehicle location, Braeger Auto Sales of Franklin.
I have also attached the Wisconsin Buyewrs Guide, signed by ****** ****** and a Braeger representative, stating that the vehicle had been inspected and was being sold AS IS - NO WARRANTY.
I have also attached the "AS IS" Disclosure, signed by Justin ****** and a Braeger representative, stating that the vehicle is being sold AS IS.
I have also attached the "Acknowledgement of Receipt of Documents" form signed by Justin ****** and a Braeger Representative, stating the he had received copies of all necessary forms, including the AS IS Disclosure.
Braeger has been selling and servicing vehicles in Milwaukee and the Southeastern Wisconsin since 1923. We are a respected business leader in the community and have a great reputation for taking care of our customers. The situation Mr. ****** encountered with his vehicle is unfortunate, but to blame Braeger or suggest we don't have a heart, is a not fair. Over the past 91 years, Braeger's community support, involvement, generosity and charitable contributions are unquestionable.
As we state on our AS IS Disclosure: Courtesy discounts on labor for repairs or maintenance may be available in our service departments for Braeger customers. We would be more than happy to diagnose the issue, at no charge to Mr. ******, then discuss a reasonable resolution to those concerns. If Mr. ****** would like our service department to diagnose his vehicle, at no charge, I ask that he contact **** ****** at ************.
Customer Reviews Summary