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      Country
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          Find a Location

          The Boucher Group, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.
            • The Boucher Group, Inc.

              4141 S 108th St Milwaukee, WI 53228-1905

              BBB Accredited Business
            • The Boucher Group, Inc.

              2145 E Moreland Blvd Waukesha, WI 53186-4020

              BBB Accredited Business

            Business ProfileforThe Boucher Group, Inc.

            New Car Dealers
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            6 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 11/14/2007

            Years in Business: 34

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            This company offers sales and service of new and used vehicles.

            Business Details

            This is a multi-location business.

            Find a Location

            The Boucher Group, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • The Boucher Group, Inc.

                4141 S 108th St Milwaukee, WI 53228-1905

                BBB Accredited Business
              • The Boucher Group, Inc.

                2145 E Moreland Blvd Waukesha, WI 53186-4020

                BBB Accredited Business
              BBB File Opened:
              6/4/1997
              Years in Business:
              34
              Business Started:
              1/1/1990
              Business Started Locally:
              1/1/1990
              Business Incorporated:
              6/2/1986
              Accredited Since:
              11/14/2007
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Gordie Boucher Lincoln - West Allis
              • Boucher Kia of Milwaukee
              • Boucher Volkswagen of Franklin
              • Boucher Chevrolet of Waukesha
              • Boucher Hyundai of Waukesha
              • Boucher Ford of Menomonee Falls
              • Boucher Ford Lincoln West Bend
              • Frank Boucher Chrysler Dodge Jeep of Janesville
              • Frank Boucher VW of Janesville
              • Gordie Boucher Ford Lincoln Mazda Janeville
              • Boucher Ford of Kenosha
              • Frank Boucher Mazda of Racine
              • Boucher Nissan of Waukesha
              • Boucher Cadillac of Waukesha
              Business Management
              • Gordon F. Boucher, Chairman
              • Gordie Boucher Jr., CEO
              Contact Information

              Principal

              • Gordon F. Boucher, Chairman

              Customer Contact

              • Gordon F. Boucher, Chairman
              • Gordie Boucher Jr., CEO
              Additional Contact Information

              Fax Numbers

              • (414) 427-4010
                Primary Fax
              • (414) 427-4140
                Other Fax

              Phone Numbers

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              6 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/19/2023

              Complaint Type:
              Advertising/Sales Issues
              Status:
              Resolved
              offer sent to me via KBB included a $4822 "Dealer Boost" from the Boucher ***** in ****** **.Went to speak to them and the General Sales Manager, *******************, denies that Boucher offered that extra amount, stating KBB made that offer on their own without Boucher being involved,despite me having other KBB dealer specific offers from other ***** dealers, never including this type of "boost" I showed him other ***** KBB offers without the boost.He refused discuss the Boost or work with me to even offer a portion, such as half.He acknowledged that my SUV is in great shape, great running SUV and fantastic low miles for a 2020 vehicle, without need for much prep for lot ready resale.My trade-in being a *** ******** in the Milwaukee area is problematic, so heading to ****** was a good idea, so I thought. Not to mention, they have *** dealers as part of their group and outside of the Milwaukee area. They could easily afford to include at least 50% of the Boost offer and send it to one of their out of Milwaukee *** dealers for a great price and let them sell it at a higher value. resale value on my car compared to other EX with Tech package is selling for 29k and higher in many locations, with having triple the miles above my ****** miles.waste of time, gas and miles added to my vehicle.KBB website information:Participating Dealers are required to honor your Instant Cash Offer, provided the information and condition you provided when creating your Offer are confirmed to be accurate by the Participating Dealer. If the information is not correct, the Participating Dealer can update the information using the same online tool you used to generate the Instant Cash Offer for your car, and the update may result in a modified Offer amount. So, the more details you enter about the condition of your car, the more accurate your Offer will be.You Received A Dealer Boost!from ***** Boucher of ************************* Blue Book Instant Cash Offer:$24,113 Dealer Boost:+ $4,822
              Read More

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              John P

              12/20/2022

              Sold my dads Lincoln MKC to *************************** in **********, ** on 12/09/2022, I was told the check would be mailed out the next business day (12/12/2022), when I didnt receive the check I contacted **** (sales) in **********, ** on 12/14/2022 and was told I should receive the check at the end of the week(change of story) but yet again I didnt receive it. On Monday I contact **** again and was told now the check was being mailed out. So I guess it was never mailed out. Oh, and did I mention that when I delivered the car I called ahead and talked with *** and told him I would be there in a half hour and when I got there *** was on lunch, but yet he was in the break room, just didnt want to come out and deal with the transaction.. Very poor service all the way around.

              Local BBB

              BBB Serving Wisconsin

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