BBB Accredited Business sinceAdditional Locations
Phone: (262) 250-9600 View Additional Phone Numbers W133n8569 Executive Pkwy, Menomonee Falls, WI 53051
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This company offers automotive sales and services.
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A BBB Accredited Business since
BBB has determined that Russ Darrow Group, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Russ Darrow Group, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 189 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||117|
|Total Closed Complaints||189|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||93|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Department of Financial Institutions
P.O. Box 7846, Madison WI 53707-7846
Phone Number: 608-261-9555
Type of Entity
Business ManagementMr. Russ Darrow Jr., Owner/Chairman/CEO Ms. Nicole Pieper, Corporate Counsel Mr. Mike Darrow, President/COO Mr. Phil Harrington, CFO
Auto Dealers - New Cars Auto Dealers - Used Cars Auto Repair & Service New Car Dealers (NAICS: 441110)
Products & Services
Russ Darrow Group, Inc. sells the following brand(s): Chrysler, Dodge, Honda, Jeep, Kia, Mazda, Mitsubishi, Nissan, Scion, Toyota
Service AreaMilwaukee, Appleton, Madison, Waukesha, Wauwatosa, West Bend and Greenfield.
Alternate Business NamesRuss Darrow Chrysler, Jeep, Dodge, Ram Russ Darrow Greenfield Mazda Russ Darrow Honda Russ Darrow Madison Chrysler Jeep Dodge Russ Darrow Madison Kia Russ Darrow Milwaukee Chrysler, Jeep, Dodge Russ Darrow Nissan Russ Darrow Toyota Russ Darrow Waukesha Mitsubishi Russ Darrow Waukesha Kia Russ Darrow Wauwatosa Kia Russ Darrow West Bend
Industry TipsAuto Repair and Services Auto-Buyback Guarantee-Terms & Conditions for Consumers Flood-Damaged Cars Protecting Your Auto Repair Investment
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview