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BBB Accredited Business since

Rosen, Nissan and Kia

Phone: (414) 282-9300 Fax: (414) 282-5144 5505 S 27th St, Greenfield, WI 53221 http://www.rosenrosen.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers the sale and service of new Nissan and Kia automobiles and used automobiles and trucks of a variety of makes and models.   


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Rosen, Nissan and Kia meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Rosen, Nissan and Kia include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 9 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

9 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 6
Total Closed Complaints 9

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Rosen, Nissan and Kia
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 4

Additional Information

BBB file opened: July 01, 1989 Business started: 02/15/1989 in WI Business started locally: 02/15/1989 Business incorporated 02/26/2015 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Transportation
4802 Sheboygan Avenue, P.O. Box 7910, Madison WI 53707
http://www.dot.state.wi.us
Phone Number: (800) 924-3570
driverrecords.dmv@dot.wi.gov

Department of Financial Institutions
P.O. Box 7846, Madison WI 53707-7846
http://www.wdfi.org
Phone Number: 608-261-9555

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Jeff Rosen, President/Owner Ms. Betty Mellon, Business Manager
Contact Information
Principal: Mr. Jeff Rosen, President/Owner
Business Category

Auto Dealers - New Cars Auto Dealers - Used Cars Auto Parts & Supplies - New Auto Repair & Service Auto Lube & Oil - Mobile New Car Dealers (NAICS: 441110)

Products & Services

Rosen, Nissan and Kia offers the following product(s): This company sells automobiles & trucks and also offers parts and service.

Alternate Business Names
Four Keys, LLC
Industry Tips
Auto Repair and Services Auto-Buyback Guarantee-Terms & Conditions for Consumers Before You Buy Flood-Damaged Cars Protecting Your Auto Repair Investment Used Car Purchase-Buyers Guide

Customer Review Rating plus BBB Rating Summary

Rosen, Nissan and Kia has received 4.4 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.