Business ProfileforLynch Chevrolet of Kenosha

On 4/20/23 I took my car to ********************** for minor trans slippage and hard downshifting. I was contacted and told I had a bad trans valve body and TCM. 5/6/23 after repair I picked up the car with a bill of *******. June 15th the trans went out completely. My car was towed to **********************. I was informed by the service rep that my trans was "blown". Both the rep and the ************ suggested a new trans because they couldn't guarantee the level of damage inside the trans. I agreed and told them I wanted to apply the money I already spent to a new trans. I was told that decision had to go through the General Manger *******************. I spoke with ******************* and all he wanted to do was to keep working on the old trans and apply some of what I spent already to the ongoing repairs. I told ******************* that I drive 102 miles a day on **** to and from work. I was concerned for my safety with trying to repair the old trans and it just stopping on me again. I was told by ******************* "so if your motor acts up, I should just put a new motor in? He then proceeded to tell me that they are in the business of making money! Buyer ******* ********** at Lynch Chevrolet of Kenosha is not concerned about your safety. *********************** only concern is the bottom line and profit. I sent several letters to ******* ********************** at each of his locations and never heard anything back. So, either Mr. ********************** never got any of those letters or he possibly subscribes to the same thinking as his managers and just isn't concerned about anything but profit. You decide for yourself, I took a car in that had some trans slippage and after paying ******* ended up having a blown trans and a car I couldn't drive. Then I had the car towed from ********************** to a reputable shop and had a new transmission put in my car a lot cheaper and with the ** warranty that ******************* told me was impossible to get and that I was lying to him. That is an incredible way to treat a customer that had purchased two new ********************* and one used vehicle from them.