BBB Business Review
This Business is not BBB accredited
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This company offers new and used automobile sales and service.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Kunes Country Ford - Lincoln - Mercury, Inc include:
- 2 complaints filed against business that were not resolved
Factors that raised the rating for Kunes Country Ford - Lincoln - Mercury, Inc include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 9 complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||6|
|Total Closed Complaints||9|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Business ManagementMr. Bill Ederer, General Manager Mr. Gregg Kunes, President Mr. Robert Gardner, Service Director Mr. Dennis Kramer, Corporate Director of Operations Mr. Bill Meyers Tony Wheatley, General Manager
Auto Dealers - New Cars Auto Dealers - Used Cars Auto Repair & Service