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Find a Location

John Amato Hyundai Superstore has 1 locations, listed below.

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    Business ProfileforJohn Amato Hyundai Superstore

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/21/2011

    Years in Business: 43

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    John Amato Hyundai Superstore offers new and used auto sales and service.

    Business Details

    Location of This Business
    8301 N 76th St, Milwaukee, WI 53223-3207
    BBB File Opened:
    1/20/2011
    Years in Business:
    43
    Business Started:
    10/17/1980
    Business Started Locally:
    10/17/1980
    Business Incorporated:
    10/17/1980
    Accredited Since:
    1/21/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • John Amato Hyundai Mazda
    • John Amato Hyundai, Inc.
    Business Management
    • Jon Lebese, Service Director
    • Don Morrison, CFO
    • J. R. Amato, General Manager
    Contact Information

    Principal

    • J. R. Amato, General Manager

    Customer Contact

    • Jon Lebese, Service Director
    • Don Morrison, CFO
    • J. R. Amato, General Manager
    Additional Contact Information

    Fax Numbers

    • (414) 357-4613
      Primary Fax

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/30/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Our car overheated 8/28/23, and was towed to Hyundai. Total cost was $3,723. They replaced the thermostat, radiator hose, radiator, and condenser. Hyundai assured us the problem was resolved. We have since been stranded TWO additional times on the side of the road due to the vehicle overheating. The second time it overheated 9/30/23, we had to have it towed to Hyundai. At this time they replaced a clamp on the upper radiator hose. They told us the problem was fixed. 10/16/23 my husband brought the car in because he was concerned the coolant level was low. Hyundai did an oil change and a 34 point inspection and assured us all was good to go. The THIRD time our vehicle overheated, 10/21/23 I was stranded on the side of a busy highway with my 5 year old son. I called Hyundai ****************** for a tow, and was told they dont provide a tow and I needed to ****** one. Cost for the tow was $320 and Hyundai still owes that to us They are now saying we need to replace the head gasket at our cost of $4,700. In May of 2019 we had the engine replaced under warranty. This second engine has ****** miles on it, neither engine lasted ******* miles. We have all receipts showing the car has been serviced regularly,
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ann w

    1 star

    12/07/2023

    I purchased a vehicle in May of 2023...2 days later there was an issue with the muffler hanging I didn't get my newly purchased car back until July 13, few days pass there is a noise that sounds like clunk...I take it back in to be informed the left axle is broken and I'd have to pay over 9 hundred dollars for that issue for a car I had driven all of 2 times since purchased. I was then told that issue would be covered under warranty only to have another issue once that issue was resolved this time it was the strut im wondering to myself why was not all of this inspected before selling me this piece of **** only to get **** for an explanation. The sales Manager Ken offered no assistance no empathy just nothing..fast forward December im expressing yet another issue the car that was purchased 6 months agonhas..this time it's the Trans mount and the tech calls me to say the vehicle wasn't covered and I'd have to pay over **** bucks only to find out that the service advisor Austin never even called the warranty company. How do I know because I called myself and they informed me that no one had called regarding my vehicle. The advisor calls me back to tell me what I had already found out for myself, the Trans mount was covered and again I'm without my vehicle for who knows how long no option for a loner or anything just lies and half done work by amatos techs. Of course I was told I can drive the car until parts come in and bring the car back, what an inconvenience. AMATO IS TRASH INWOULD NOT SEND THE LAST MAN ON EARTH TO PURCHASE ANYTHING FROM THEM LET ALONE HAVE THEIR SERVICE TECHS PREFORM HALF JOBS ON THE VEHICLES AND LEAVE CUSTOMERS FEELING LIKE THEY ARE JUST BEING TOLD ANYTHING! IVE NEVER BEEN SO DISGUSTED WITH A COMPANY BEFORE IN MY LIFE BUT THIS DOES IT FOR ME..

    Local BBB

    BBB Serving Wisconsin

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