Business ProfileforInternational Autos, Inc.

I was treated very poorly my service representative Jordan had inaccurate & poor communication skills, throughout my entire encounter with him. He called me to inform me my vehicle was ready after paying for my starter to be replaced. I go to my vehicle & it didn't start. The rep was unaware. Then I scheduled a B9 service & when I picked my car up there were two messages regarding my tire pressure. It was late I called the business two days later to inquire about the notes on my paperwork & informing Jordan I had to pay to put air in my tire. Jordan was unaware of my notes never read my paper work and couldn't explain the listed recommendations regarding repairs. I left a message with his supervior Peter ********. Peter never returned my calls. Also my paperwork never had a description of what was all preformed regarding the B9 service I paid for. I am very confused & disappointed that a high maintenance dealer treated me this way. All my inquiries were disregarded & I'm not sure my vehicle actually got serviced. I paid my bills in full each time. The staff is okay with taking my money but not communicating with me. I feel this location is bias due to me being a black female. I trusted this dealer & they totally let me down & now no one wants to be accountable & communicate with me. I know the B9 service includes the technican looking at my brake pads & tire thread, however my paperwork does not reflect that. I am disgusted & will never vist this location again due to the racism I experience.