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Find a Location

Ewald Chrysler Jeep Dodge Ram Franklin has 1 locations, listed below.

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    Business ProfileforEwald Chrysler Jeep Dodge Ram Franklin

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Ewald Chrysler Jeep Dodge Ram Franklin offers sales, service, parts, and body shop for new and used automobiles.

    Business Details

    Location of This Business
    6319 S 108th St, Franklin, WI 53132-1204
    BBB File Opened:
    3/25/2009
    Years in Business:
    29
    Business Started:
    7/14/1994
    Business Started Locally:
    7/14/1994
    Business Incorporated:
    7/14/1994
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Ewald Chrysler Jeep Dodge, LLC
    Business Management
    • Tom Ewald, Vice President
    • Christine Elliker, Executive Assistant
    • Craig Ewald, President
    • Andrew Petty, General Manager
    Contact Information

    Customer Contact

    • Tom Ewald, Vice President
    • Christine Elliker, Executive Assistant
    • Craig Ewald, President
    • Andrew Petty, General Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/29/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    During the purchase of vehicle, none of these protection plans a.k.a. scam plans were gone over with me, the buyer. I would not have paid for almost four thousand dollars worth of non-sense packages. A digital signature was slapped on these contracts which leads me to believe I was unaware they added all these extra ******** packages. not to mention, I called within months of my owning vehicle and asked do I have a warranty plan. They clearly stated, "No," over the phone. I happened to stumble on all this paper work two years into my service contract. I understand I didn't cancel within the allowed time frame because I was completely unaware I had such plans tacked onto this vehicle. Why weren't these additional charges presented at time of purchase. I think I know why, because I would have refused and I'm sure this is happening to this day with other car buyers.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brittany H.

    1 star

    08/16/2022

    Bought a vehicle on Saturday and transmission went out on Thursday. You would think they would have some responsibility within that period of time to correct the issue. So far a 20% discount on a new transmission doesn't cut it, only to be completely upside down on the vehicle. The other offer of a trade in so I have to purchase another vehicle from a dealership that I have zero faith in.....The original offer of $1000 off what I originally paid for the vehicle which was a verbal offer, then to get to the dealership and that offer went to $2000 off what I paid. Then feeling that I have to find another vehicle off their lot and cut my losses. The paperwork then provided what the actual trade-in cost would be is even below the $2000. They want you to feel as though they are doing you a favor. BUYER BEWARE!!!! Doing everything I can to rectify the situation but this dealership doesn't seem as though they want repeat business and doesn't care about the reputation they have in their communities. I am very surprised that there are not more complaints on BBB since their reviews on-line are awful.

    Local BBB

    BBB Serving Wisconsin

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