Business ProfileforLake Ford, Inc.

I purchased a vehicle in March of 2023. I purchased an extended warranty for the vehicle that went through lake ford. Its an extended warranty company they own. Recently my vehicle had warped rotors I replaced the rotors and when doing so found both front calipers are not working properly. I called the extended warranty company I was informed I can take vehicle anywhere. I called lake ford to see if they had calipers and was told one was 3 weeks out. I called another **** dealer was told they can get it in 3 days. A request was put In to the warranty company to get vehicle fixed. It was denied cause warranty company claimed vehicle is within 40 miles of selling dealer so has to go back to dealer. This is no where in the contract about a 40 mile range tie back. I was not waiting for a 3 week turn around when I can have the parts in 3 days. I purchased the calipers and repaired myself. I called lake ford to talk to someone about the contract and I keep getting pushed away and now they are pushing for me to cancel my contract. I feel since they have miss lead there customer and now changed a contract that was signed that. They can cancel the contract with a full refund and offer the extended **** bumper to bumper warranty at no cost to me since they have lied to me. If I knew any of this i would have just purchased the full **** bumper to bumper. Also since they as lake ford dont want to reach out and deal with the situation feel they are being fraudulent in there activities since they own the extended warranty company and make all final decisions. Again the signed contract from them says nothing About a 40 mile range tie back.