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          Boucher Hyundai has 1 locations, listed below.

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            Business ProfileBoucher Hyundai

            New Car Dealers
            BBB accredited business

            Contact Information

            1583 E Moreland Blvd

            Waukesha, WI 53186-3929

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            Visit Website
            (262) 547-0031

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            Customer Reviews

            1/5

            Average of 8 Customer Reviews

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            Customer Complaints

            11 complaints closed in last 3 years

            3 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/14/2007

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company offers the sale and service of used vehicles. This company also sells factory certified pre-owned cars. 

            Business Details

            Location of This Business
            1583 E Moreland Blvd, Waukesha, WI 53186-3929
            BBB File Opened:
            8/28/1997
            Years in Business:
            27
            Business Started:
            2/14/1997
            Business Started Locally:
            2/14/1997
            Business Incorporated:
            12/2/1999
            Accredited Since:
            11/14/2007
            Type of Entity:
            Corporation
            Alternate Business Name
            • Frank Boucher of Waukesha, Inc.
            Business Management
            • Gordie Boucher Jr., CEO
            Contact Information

            Principal

            • Gordie Boucher Jr., CEO

            Customer Contact

            • Gordie Boucher Jr., CEO
            Additional Contact Information

            Fax Numbers

            • (262) 547-5654
              Primary Fax
            • (414) 427-4140
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            11 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/11/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I processed an order for car parts for my wifes Hyundai ******. I paid $79 for expedited shipping to have the parts delivered on 3/4/24. When I noticed I never got a tracking info I began reaching out to them. They said it would be delivered on or before that date. Now it is 3/9 and I have not received my order. I have sent multiple emails to them requesting status and my expedited shipping cost of $79 to be refunded. They still have not responded to any of my email or voicemail. I sent them a email on 3/8 in the am requesting someone from management call me and they never did. So, now I am filing an official complaint for lack of communication and not providing what I paid for.
            Read More
            Read 10 More Complaints

            Customer Reviews

            8 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            ROBERT C

            01/29/2024

            Apparently 'Service Consultants' work on commission[who knew). We had been happy customers-now wont go back! If you get assigned to Devin as your 'advisor'-watch out! I wanted a simple oil change on my Tuscon-now they only do that if you get a tire rotation[$79.95 +tax [I didn`t need.] He brought it down to apx $70. with tax. He says tech found oil pan leak-said it`s covered by warranty. -I made appt for 9 AM today Apparently that appt was to have a more experienced tech do the actual diagnosis[1-1.5 hours] then ? time to fix the problem. Note-I have not seen oil level go down or seen oil spots on my garage floor. They did offer to drive me home [15 miles] but would need vehicle for several hours. I told Devin I had stuff to do this afternoon-needed car back mid day.He suggested I set up appt for another day. Also- at initial appt I noted a misspelling on my street address-he said he would fix-didn`t. I go no print out of the Free multi-point insp or a 'proposal' for the scheduled repairs.
            Read 7 More Customer Reviews

            Local BBB

            BBB Serving Wisconsin

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