Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Andrew Automotive Group has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Andrew Automotive Group

      1620 W Silver Spring Dr Glendale, WI 53209-4420

    • Andrew Automotive Group

      1500 W Silver Spring Dr Milwaukee, WI 53209-4419

    Business ProfileforAndrew Automotive Group

    New Car Dealers
    Multi Location Business

    Current Alerts For This Business

    Pattern of Complaint:
    On 10/14/21, a letter was sent to Andrew Automotive Group for a pattern of complaints has been detected for them. These complaints pertain to consumers alleging poor customer service during the sales process, being assessed questionable fees both during the sale and service of a vehicle, being provided with incomplete documentation, and credit checks being run without authorization. To date, BBB has not received a response to this letter.  

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    18 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers automobile sales & service.

    Business Details

    This is a multi-location business.

    Find a Location

    Andrew Automotive Group has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Andrew Automotive Group

        1620 W Silver Spring Dr Glendale, WI 53209-4420

      • Andrew Automotive Group

        1500 W Silver Spring Dr Milwaukee, WI 53209-4419

      Location of This Business
      1620 W Silver Spring Dr, Glendale, WI 53209-4420
      BBB File Opened:
      11/1/1972
      Years in Business:
      54
      Business Started:
      1/1/1970
      Business Started Locally:
      1/1/1970
      Business Incorporated:
      7/10/1981
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Andrew Chevrolet
      • Andrew Motor Sales, Inc.
      • Andrew Toyota
      Business Management
      • Mr. Mel Schlesinger, CEO
      • Mr. Andrew Schlesinger, President
      • Mr. Kevin Burgher, General Manager
      • Mr. William Cole, Controller
      Contact Information

      Principal

      • Mr. Mel Schlesinger, CEO
      • Mr. Andrew Schlesinger, President
      • Mr. William Cole, Controller

      Customer Contact

      • Mr. Kevin Burgher, General Manager
      • Mr. William Cole, Controller
      Additional Contact Information

      Fax Numbers

      • (414) 228-6225
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      18 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/15/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      On 11/8/23 I purchased a 2021 Chev Trailblazer with $10,000 down & financing for 84mo at $235.On 11/10 noticed backing out of parking spot then putting into drive stepping on gas did not make car move. It would eventually. Called salesperson was told to bring in on Tue 11/14 service needed to look at car all day. Drove on weekend dash light was on wanted to check manual in glove box books were submerged in water with mold on the paper. Texted sales guy said bringing back car on Mon 11/13 for refund. Arrived there was told "it didn't work that way could either have car fixed or trade out for different car that was chosen by them. I took the trade car now have to pay them the rest of my savings of $3000 to do that. Can't believe people have taken advantage of me like this when they seemed so honest. Guess can't ever trust anyone Sad. Just moved to ********* from ******* and needed a car. Filing report with DMV people at that office after hearing story told me they felt I should have been refunded my money.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Steven A

      1 star

      02/08/2024

      Not stop emails, hard to get insurance refund ask after year still receiving.

      Local BBB

      BBB Serving Wisconsin

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.