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Find a Location

Tender Car has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Tender Car

      1825 S Kinnickinnic Ave Milwaukee, WI 53204-4028

      BBB Accredited Business
    • Tender Car

      8025 N 76th St Milwaukee, WI 53223-3201

      BBB Accredited Business
    • Tender Car

      4420 S 108th St New Berlin, WI 53228-2505

      BBB Accredited Business
    • Tender Car

      737 W Cleveland Ave Milwaukee, WI 53215-3415

      BBB Accredited Business
    • Tender Car

      325 W Sunset Dr Waukesha, WI 53189-7406

      BBB Accredited Business

    Business ProfileforTender Car

    Auto Body Repair and Painting
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.32/5stars

    Average of 25 Customer Reviews

    Customer Complaints

    24 complaints closed in last 3 years

    16 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/13/2011

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Tender Car offers auto body repair, collision repair, painting and mechanical and diagnostic automobile repair services, including alignments, brakes, computer diagnostics, lube, mufflers, shocks, transmission and towing available.  They also offer the sale of used trucks and autos and car washing, waxing/buffing, and interior/exterior detailing,

    Business Details

    This is a multi-location business.

    Find a Location

    Tender Car has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Tender Car

        1825 S Kinnickinnic Ave Milwaukee, WI 53204-4028

        BBB Accredited Business
      • Tender Car

        8025 N 76th St Milwaukee, WI 53223-3201

        BBB Accredited Business
      • Tender Car

        4420 S 108th St New Berlin, WI 53228-2505

        BBB Accredited Business
      • Tender Car

        737 W Cleveland Ave Milwaukee, WI 53215-3415

        BBB Accredited Business
      • Tender Car

        325 W Sunset Dr Waukesha, WI 53189-7406

        BBB Accredited Business
      Location of This Business
      1825 S Kinnickinnic Ave, Milwaukee, WI 53204-4028
      BBB File Opened:
      3/9/2005
      Years in Business:
      22
      Business Started:
      6/1/2001
      Business Started Locally:
      6/1/2001
      Business Incorporated:
      5/11/2009
      Accredited Since:
      4/13/2011
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Tender Car Auto Sales LLC
      • Tender Car Care Center
      Hours of Operation

      Primary

      M:
      8:00 AM - 7:00 PM
      T:
      8:00 AM - 7:00 PM
      W:
      8:00 AM - 7:00 PM
      Th:
      8:00 AM - 7:00 PM
      F:
      8:00 AM - 7:00 PM
      Sa:
      9:00 AM - 7:00 PM
      Su:
      Closed
      Business Management
      • Jon J. Petrie, Owner
      Contact Information

      Principal

      • Jon J. Petrie, Owner

      Customer Contact

      • Jon J. Petrie, Owner
      Additional Contact Information

      Fax Numbers

      • (414) 389-1779
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Choosing a mechanic for auto repair and service

      Customer Complaints

      24 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/12/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      My vehicle was towed to Tendercare. They no longer to business at that address which you do not find out until you arrive and see the signs. Then had to have vehicle towed additional mileage to their actual address of busines. My vehicle has been there since 1/25/24 and I still do not have it back. My calls to the manager the last two days have not been returned. *** been told there was a sensor issue that was being researched which took over a week only to have them send my car to a dealer to get sensor issue fixed. That was Monday and still no word. Ive been told there are issues with my insurance (Progressive) as to what it holding it up but insurance says that is not the case. I was told they were waiting on a part and the part was received and then someone accidentally sent it back so then they were waiting for it again. Ive been told there was a cracked headlight. There is a different story every time I have called. They have not called me with an update at all since its been in their possession and supposedly there is a test message system that I am supposed to get text message updates on and I have not received one update that route either. I am beyond frustrated and would not recommend this repair shop to anyone. I have been paying out of pocket for my rental vehicle now going in 2.5 weeks.
      Read More

      Customer Reviews

      25 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      MM M

      1 star

      02/27/2024

      Absolutely poor communication, lack of trust and poor quality work. First upon dropping vehicle off, was told hwy 100 was closed where I had made the appointment and then had to drive to 717 **********************. Very crappy service at that location. Was suppose to get a ride to rental reservation; that never happened. I just picked my car up today from Jan. 15 till now Feb 27th. Upon checking work completed noticed a scratch on the work completed and repair guy had to put paint back on, then the whole deductible thing is a joke. Still had to come out of pocket for that. As Im inspecting my interior, my loose change is missing from my change cup. Called shop back and still no follow up. My best advise is to not use this collision shop. My life has been a nightmare for the last 40 days. Everytime I would call for update, no one knew nothing; I was always told a different story by different people. They need to train the staff. I was finally told that my part came in but a week later it didnt fit so they had to order a new one that ended up being on back order so they say. my part can in and then it didnt fit. They ended up ordering a new part that was back ordered so they say. All in all I the customer had to keep calling them. Talked to **** at one point and he supposedly set me up for text alerts in which I never received either. Just a bunch of foolery. Was promised 3 different completion dates. Once my car was completed I was told that they could drop it off. That didnt happened. Drivers out sick, decided to go pick up myself and thats where the chipped paint off new bumper was discovered along with missing loose coins inside vehicle. No stars can even be given!!!!!! Dont use!!

      Local BBB

      BBB Serving Wisconsin

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