BBB Business Review

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This Business is not BBB accredited

Lyle's TV & Appliance

Phone: (262) 723-3477 Fax: (262) 723-3658 View Additional Phone Numbers 17 S Washington St, Elkhorn, WI 53121 View Additional Email Addresses http://www.lylestv.com/


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Description

The company offers home appliance and electronics sale and service.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Lyle's TV & Appliance include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Lyle's TV & Appliance
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: June 07, 1999 Business started: 01/01/1956 Business started locally: 01/01/1956 Business incorporated: 01/11/1971 in WI
Type of Entity

Corporation

Business Management
Ms. Susan Schinke, Owner & Secretary Mr. Thomas Schinke, President & Owner Mr. Lyle Schinke, CEO & Owner Mr. Jim Sendt, Owner & Vice President
Contact Information
Principal: Ms. Susan Schinke, Owner & Secretary
Principal: Mr. Thomas Schinke, President & Owner
Business Category

Appliances - Small - Service & Repair Television & Radio Parts - Wholesale & Manufacturers Antennas Appliances - Major - Dealers Home Theater Ranges & Ovens - Dealers Refrigerators & Freezers - Dealers Vacuum Cleaners - Household - Dealers Appliance Repair and Maintenance (NAICS: 811412)

Products & Services

Lyle's TV & Appliance sells the following brand(s): Amana, Beam Central Vac, Best by Broan, Bosch, Broan, Danby, DCS, Fisher & Paykel, Frigidaire, Kitchen Aid, Maytag, Subzero, Thermador, U-Line, Viking, Whirlpool, Wolf, LG, Panasonic, Samsung, Sharp and Sonos.

Hours of Operation
M: 8:00 AM - 5:30 PM
T: 8:00 AM - 5:30 PM
W: 8:00 AM - 5:30 PM
Th: 8:00 AM - 5:30 PM
F: 8:00 AM - 7:00 PM
S: 8:00 AM - 4:00 PM
Alternate Business Names
Lyle's TV & Appliance, Inc. Lyle's TV Appliance Inc

Customer Review Rating plus BBB Rating Summary

Lyle's TV & Appliance has received 4.4 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.