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            Business ProfileSoutheast Appliance Repair

            Major Appliance Services

            Contact Information

            34120 White Oak Dr

            Burlington, WI 53105-8106

            Get Directions
            (262) 895-3431

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers repair services for all brands of appliances. 

            Business Details

            Location of This Business
            34120 White Oak Dr, Burlington, WI 53105-8106
            BBB File Opened:
            2/9/2006
            Years in Business:
            31
            Business Started:
            12/5/1992
            Business Started Locally:
            12/5/1992
            Type of Entity:
            Sole Proprietorship
            Business Management
            • Mr. Kenneth Lux, Owner/Operator
            Contact Information

            Principal

            • Mr. Kenneth Lux, Owner/Operator

            Customer Contact

            • Mr. Kenneth Lux, Owner/Operator
            Additional Contact Information

            Fax Numbers

            • (262) 539-6072
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/27/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            My initial interaction with ***** from Southeast Appliance repair seemed like he was a good repairman, but Ive since learned hes an absolute thief! We were connected to this company through American Home Shield, and ***** indicated the job was finished and was paid, but he never fixed my dishwasher! Its been a nightmare because he came initially, so American Home Shield wont assign another tech and has had terrible communication all around! ***** wont reply to texts or phone calls, from me or the insurance company! Its been 5 months of back and forth and my dishwasher hasnt been fixed. It so sad that repair people are taking advantage of these programs and the normal homeowners suffer as a result! Its also sad that American Home Shield isnt more proactive in resolving these issues! Here is the contact number for the contractor *****************!i
            Read 2 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            PHILLIP B.

            12/31/2021

            Referred thought American Home Shield as their independent contractor on our contract. Come out, incorrectly diagnosed the refrigerator/freezer problem as a computer board problem. Charged for the service call, ordered the part and after a month still had not replaced the part. Did not answer text or phone calls other than telling me the part was on order. After another month and multiple hassles, I was able to get my service call fee refunded from AHS. I eventually diagnosed the problem as Air Damper and Fan issue, which I ordered and replaced myself. Poor costumer service.

            Local BBB

            BBB Serving Wisconsin

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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