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BBB Business Review

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BBB Accredited Business since

Mr. Appliance of Lake Geneva

Phone: (262) 203-8005 Fax: (888) 247-8984 N3294 County Road H, Lake Geneva, WI 53147 http://mrappliance.com/lakegeneva



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Description

This business services all major household appliances.  They also provide repair service for commercial equipment, appliances and sell parts for appliances.     


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Mr. Appliance of Lake Geneva meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Mr. Appliance of Lake Geneva include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Mr. Appliance of Lake Geneva
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: September 06, 2011 Business started: 05/12/2011 in WI Business started locally: 05/12/2011 Business incorporated 06/01/2011 in WI
Type of Entity

Corporation

Business Management
Ms. Andrea J Hurd, Owner/President
Contact Information
Principal: Ms. Andrea J Hurd, Owner/President
Related Businesses
American Heating & Air, LLC
Business Category

Appliances - Major - Service & Repair Dishwashing Machines - Service & Repair Microwave Ovens - Service & Repair Washing Machines & Dryers - Service & Repair Ranges & Ovens - Service & Repair Refrigerators & Freezers - Service & Repair Appliance Repair and Maintenance (NAICS: 811412)

Products & Services

Mr. Appliance of Lake Geneva sells the following brand(s): All brands of major kitchen and laundry appliances

Service Area
Lake Geneva, Genoa City, Fontana, Williams Bay and surrounding areas
Alternate Business Names
Hurd Enterprizes, Inc.

Customer Review Rating plus BBB Rating Summary

Mr. Appliance of Lake Geneva has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.