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          Find a Location

          Kettle Moraine Appliance has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Kettle Moraine Appliance

              7259 Sleepy Hollow Dr West Bend, WI 53090-1162

            • Kettle Moraine Appliance

              N144W6050 Pioneer Road Cedarburg, WI 53012

            Business ProfileKettle Moraine Appliance

            Major Appliance Services
            Multi Location Business

            Contact Information

            7259 Sleepy Hollow Dr

            West Bend, WI 53090-1162

            Get Directions
            Visit Website
            (262) 334-1906

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Kettle Moraine Appliance & Sleep Center offers sales and service of all major appliances and mattress.

            Products & Services

            Refrigerators, Freezers, Wine Storage, Washers, Dryers, Ranges, Cooktops, Wall Ovens, Microwave Ovens, Kitchen Ventilation, Dishwashers, DVD Players, Video, Televisions, Audio, Air Conditioners, Mattress

            Business Details

            This is a multi-location business.

            Find a Location

            Kettle Moraine Appliance has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Kettle Moraine Appliance

                7259 Sleepy Hollow Dr West Bend, WI 53090-1162

              • Kettle Moraine Appliance

                N144W6050 Pioneer Road Cedarburg, WI 53012

              Location of This Business
              7259 Sleepy Hollow Dr, West Bend, WI 53090-1162
              BBB File Opened:
              1/3/2003
              Years in Business:
              21
              Business Started:
              1/3/2003
              Business Started Locally:
              1/3/2003
              Business Incorporated:
              3/14/2006
              Type of Entity:
              Corporation
              Alternate Business Name
              • Kettle Moraine Appliance & Sleep Center
              • Kettle Moraine Appliance Sales & Sevice LLC
              Business Management
              • Mr. James A. Otten, Owner
              Contact Information

              Principal

              • Mr. James A. Otten, Owner

              Customer Contact

              • Mr. James A. Otten, Owner
              Additional Contact Information

              Fax Numbers

              • (262) 334-8088
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/26/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              We purchased a ******************* from this company in February 2022. Earlier this year, May 2023 we used all the ice we had & put the ice drawer back. It hasn't made any ice since. I contacted the repair people to ask if they could walk me through the process but were disconnected twice. Then I called my warranty company, purchased extra with the refrigerator. They didn't have that serial # & that mine was cancelled. I called Kettle Moraine to find out they cancelled my policy & logged in that we returned the item for a partial reimbursement. Then purchased another one in November. None of this happened. They don't know what's going on ********* waiting for a call back. We also had 6 weeks of going back & forth on a new washing machine install because it leaked but they didn't want to take responsibility. That was finally resolved but we decided we weren't going to do business with them anymore. Now I find this? They are very unreliable & unwilling to work with us.
              Read More
              Read 1 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Mike P

              05/12/2023

              Very poor customer service. I have repeatedly received junk mail advertisements from them and have repeatedly requested that I be removed from their mailing list. Unlike every other company that I have called, they insisted that they cannot remove me from the list. Awful!!! Management would not even take my call.

              Local BBB

              BBB Serving Wisconsin

              More Info on Local BBB

              BBB Reports On

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