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BBB Business Review

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BBB Accredited Business since

Hawkeye Hearth & Home

Phone: (715) 526-3217 Fax: (715) 524-9951 W6091 State Highway 22, Shawano, WI 54166 http://www.hawkeyehearthandhome.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company is a major appliance dealer. Services and products include, but are not limited to: wood, gas and pellet fireplaces, chimney products, appliances, stoves, rustic lodge furniture, hearth pads, mantels, furnaces and more.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hawkeye Hearth & Home meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hawkeye Hearth & Home include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Hawkeye Hearth & Home
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: March 23, 2004 Business started: 01/01/1958 in WI Business started locally: 01/01/1958
Type of Entity

Sole Proprietorship

Business Management
Mr. Dale Hawkinson, Owner
Contact Information
Principal: Mr. Dale Hawkinson, Owner
Business Category

Appliances - Major - Dealers Appliances - Major - Parts & Supplies Fireplace Equipment - Retail Fireplaces Furniture - Retail Stoves - Wood, Coal Appliances - Major - Service & Repair Furniture - Rustic Appliances - Installation Household Appliance Stores (NAICS: 443141)

Hours of Operation
M: 9:00 AM - 6:00 PM
T: 9:00 AM - 6:00 PM
W: 9:00 AM - 6:00 PM
Th: 9:00 AM - 6:00 PM
F: 9:00 AM - 6:00 PM
S: 9:00 AM - 1:00 PM
Su: Closed
Service Area
Within a 40 Mile Radius of Shawano, WI and the Surrounding Areas
Industry Tips
Before You Buy General Buying Tips - After You Buy

Customer Review Rating plus BBB Rating Summary

Hawkeye Hearth & Home has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.