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Find a Location

Grand Appliance & TV has 12 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Grand Appliance & TV

      11728 W North Ave Wauwatosa, WI 53226-2132

      BBB Accredited Business
    • Grand Appliance & TV

      7320 75th St Kenosha, WI 53142-8130

      BBB Accredited Business
    • Grand Appliance & TV

      6220 Nesbitt Rd Fitchburg, WI 53719-1829

      BBB Accredited Business
    • Grand Appliance & TV

      10400 Washington Ave Sturtevant, WI 53177-1608

      BBB Accredited Business
    • Grand Appliance & TV

      4898 W Lawrence St Grand Chute, WI 54914-9200

      BBB Accredited Business

    Business ProfileforGrand Appliance & TV

    Major Appliance Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.1/5stars

    Average of 51 Customer Reviews

    Customer Complaints

    106 complaints closed in last 3 years

    28 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/9/2007

    Years in Business: 94

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Grand Appliance & TV offers new and used household appliances sales and services.

    Business Details

    This is a multi-location business.

    Find a Location

    Grand Appliance & TV has 12 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Grand Appliance & TV

        11728 W North Ave Wauwatosa, WI 53226-2132

        BBB Accredited Business
      • Grand Appliance & TV

        7320 75th St Kenosha, WI 53142-8130

        BBB Accredited Business
      • Grand Appliance & TV

        6220 Nesbitt Rd Fitchburg, WI 53719-1829

        BBB Accredited Business
      • Grand Appliance & TV

        10400 Washington Ave Sturtevant, WI 53177-1608

        BBB Accredited Business
      • Grand Appliance & TV

        4898 W Lawrence St Grand Chute, WI 54914-9200

        BBB Accredited Business
      Location of This Business
      11728 W North Ave, Wauwatosa, WI 53226-2132
      BBB File Opened:
      10/9/2000
      Years in Business:
      94
      Business Started:
      1/1/1930
      Business Started Locally:
      1/1/1930
      Business Incorporated:
      2/26/2012
      Accredited Since:
      5/9/2007
      Type of Entity:
      Corporation
      Alternate Business Name
      • Grand Appliance, Inc.
      • Grand Appliance Company
      Business Management
      • Chris Larsen, Customer Service Manager
      Contact Information

      Customer Contact

      • Mark Reckling, President
      • Chris Larsen, Customer Service Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      106 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/26/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I received a refrigerator with a ice maker about 6 months ago. The refrigerator was provided to me by the *********. Weatherlazation program. The refrigerator was purchased from Grand Appliance. After 3 months the ice maker stopped working I had the GE technician come out and he got it working. After a couple of months it stopped working again. The technician came back out and said the rubber tubing needed to be replaced be ****** ones They expect me to pay a plumber to replace the tubing. My plumber says that should not make a difference I had a refrigerator with a ice maker for 15 years and use the rubber tubing and never had a problem My warranty will be running out in a few months and I will be stuck with a broken ice maker as I do not have money to pay for repairs I feel this is unfair. And poor business practice. If they can not fix this then it needs to be replaced
      Read More

      Customer Reviews

      51 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Judy M

      1 star

      03/26/2024

      Unfortunately, they don't care about customer **********************. I bought the replacement filter the sales rep told me to. When I went to replace, it was not the correct one. They would not exchange because it was over 60 days old. While I admit it was well over 60 daysold, I still had the packaging and they could verify I purchased it. Product was still usable no reason they couldn't exchange for customer ********************** reasons.

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