BBB Business Review
This Business is not BBB accredited
American TV & Appliance of Madison, Inc.Find a Location
Phone: (608) 271-1000 Fax: (608) 275-7529 View Additional Phone Numbers 2404 W Beltline Hwy, Madison, WI 53713 ! There is an alert on American TV & Appliance of Madison, Inc. !
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This company offers the sale of furniture, appliances, and electronic services.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because it is out of business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||92|
|Total Closed Complaints||141|
Additional Complaint Information
This report reflects National complaint activity.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||9|
Type of Entity
Business ManagementShane Cicero, Corporate Consumer Relations
Appliances - Major - Dealers Electronic Equipment & Supplies - Dealers Furniture - Retail Furniture Repair & Refinish Supplies
Alternate Business NamesAmerican of Appleton American of Brown Deer American of Oak Creek American of Waukesha American TV American TV and Appliance & Furniture
On February 17, 2014, American TV & Appliance of Madison, Inc has filed Chapter 128 Receivership in Dane County Circuit Court. If you have a claim against this company, please contact Michael Polsky, the receiver assigned to this case and can be reached at 330 E. Kilbourn Ave Ste 1085, Milwaukee, WI 53202. Please refer to case number 2014CV000477 and reach the court at Room 1000 215 S Hamilton St. Madison, WI 53703.
Out of Business
On February 17, 2014, American TV & Appliance announced that it would be going out of business as of April 13, 2014.
In a statement, American TV & Appliance has said:
- It will honor gift cards during the going-out-of-business sale or provide refunds to customers who do not wish to redeem them.
- All extended-warranty policies that customers purchased are valid and insured through a third-party insurance company. Extended warranties will continue to be serviced by 3rd party warranty providers.
- If a Performance Guarantee was purchased before 10/1/08, please contact 800-854-6659 for service.
- If a Performance Guarantee was purchased from 10/1/08 to 9/30/13 please contact 866-442-3182 for service.
- If a Performance Guarantee was purchased on 10/1/13 or later please contact 866-563-2828 for service.
- If Guardsman Protection was purchased please contact Guardsman at 800-253-3957.
- If Bedgear coverage was purchased, please contact Bedgear at 800-545-7125 to email firstname.lastname@example.org.
- Products will still carry manufacturer warranties. If you need service on a product, check with the product's manufacturer for authorized service providers.
- American TV & Appliance has suggested consumers retain original receipts for proof of purchase dates. If you do not have your receipt, American TV & Appliance will provide one for you if you go to the store.
- Customers who have open orders waiting for delivery will either receive delivery of their goods or a refund of their deposit.
- American’s Service Department will still provide repair and installation services for their customers during the Liquidation sale.
- All products in the service center will be repaired or returned to the customer prior to closing.