BBB Business Review

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This business is not BBB accredited.

Work 4 Troops

Additional Locations

Phone: (800) 513-4850 121 West Jefferson Street, Spring Green, WI 53588 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Work 4 Troops include:

  • BBB concerns with the industry in which this business operates

Factors that raised the rating for Work 4 Troops include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Work 4 Troops
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 14, 2010
Business Category

Work-At-Home Companies

Alternate Business Names Help4Troops.Com supportustroopsonweb
Additional Information

The Wisconsin BBB has discovered the following information about Work 4 Troops:  

  • The company is not located at 121 West Jefferson Street in Spring Green, WI; it is the address of a local barbershop.
  • It is not registered with the Wisconsin Department of Financial Institutions, or the IRS, to do business in Wisconsin, as required by law.
  • The company is not registered with the Department of Defense to offer troop support.
  • Work 4 Troops asserts that support packages can not be mailed via FedEx or USPS.
  • The company sends packages to the consumer, and asks that the consumer repackages the items for troops. In return, the consumer would receive $20 for each package shipped. However, consumers report that the company also asks for the consumers personal bank account information in oreder to receive payments, or assist in "payroll processing."

The BBB reminds consumers to never hand out their personal information to unknown entities, and that, contrary to company claims, you can send support packages via USPS.

To view a list of charities that have been vetted by the Department of Defense, and approved for sending packages to support US troops, please visit

Industry Tips
Business Opportunities Envelope Stuffing Schemes Work-At-Home Schemes

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.