Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          ABT Water Management has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileABT Water Management

            Utility Billing
            BBB accredited business

            Contact Information

            2836 S Bartells Dr

            Beloit, WI 53511-1704

            Get Directions
            Visit Website
            (608) 313-8781

            Business hours

            9:00 AM - 4:30 PM
            Business Hours
            9:00 AM - 4:30 PM
            9:00 AM - 4:30 PM
            9:00 AM - 4:30 PM
            9:00 AM - 4:30 PM
            9:00 AM - 4:30 PM

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/11/2016

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            ABT Water Management offers water meter installation, water treatment, data management and billing services to mobile home communities, apartments, and municipalities.

            Business Details

            Location of This Business
            2836 S Bartells Dr, Beloit, WI 53511-1704
            BBB File Opened:
            7/22/2003
            Years in Business:
            31
            Business Started:
            12/1/1992
            Business Started Locally:
            7/5/2007
            Business Incorporated:
            7/5/2007
            Accredited Since:
            11/11/2016
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • ABT Water Treatment, Inc.
            Hours of Operation

            Primary

            M:
            9:00 AM - 4:30 PM
            T:
            9:00 AM - 4:30 PM
            W:
            9:00 AM - 4:30 PM
            Th:
            9:00 AM - 4:30 PM
            F:
            9:00 AM - 4:30 PM
            Business Management
            • Trent A. Kjell, President
            • Jarred B. Thorpe, Operations Manager
            Contact Information

            Principal

            • Trent A. Kjell, President

            Customer Contact

            • Trent A. Kjell, President
            • Jarred B. Thorpe, Operations Manager
            Additional Contact Information

            Fax Numbers

            • (608) 313-8791
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/14/2023

            Complaint Type:
            Order Issues
            Status:
            Answered
            Unified Billing (DBA: ABT Water.com) was the billing agent for the owners of the mobile home community in which I live. On June 10, 2023, I remitted my monthly payment electronically to ABT, plus an additional amount of $49.33, anticipating it would be applied to future bills. Unbeknownst to me (and others) ABT was no longer going to be the billing/collection agency for my community. ABT ****** my overpayment with several others in my park and sent all those monies to the owner of my park, instead of refunding me the amount I had overpaid. I was the person who paid ABT, and proper business practices required that the overpayment should be refunded to me..NOT the owner of my park. They didn't even include a list of the names or addresses of those of us who overpaid and were *********** refunds. Five months later, I am still waiting for my refund, but that's a separate issue. I just want to file a complaint about the improper business practice followed by ABT/Unified Billing.
            Read More

            Customer Reviews

            5 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Karen G

            01/10/2024

            Not very happy with this Water Company. This company charges WWWAAAAAYYYYY to much for Water it's ridiculous ?? 2 people in the home and water bill EVERY month is way too much. I don't think they know what the heck they are doing.

            ABT Water Management Response

            01/16/2024

            Thank you for reaching out to ABT through our Better Business Bureau page with your concerns. ABT is a private billing company. Your local utility provides water to your community through a main meter that feeds it. This utility then bills the community owner for every residents total usage. Usually, ABT mirrors the rates set by this utility for stick built homes. We then charge based on usage using data from utility-grade water meters installed under each individual home. These meters transmit updates to our server every day. So each home pays the local rate (or, as is the case for your community at the owner's request, below the local rate) only for the water they use. This is the fairest utility billing method available and its the one we always recommend. So we're billing you for usage with the same quality water meter the local utility uses at or below the same rate said utility would bill you were you living in a stick built home.
            Read 4 More Customer Reviews

            Local BBB

            BBB Serving Wisconsin

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.