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BBB Business Review

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BBB Accredited Business since

Healthy Pet Veterinary Clinic, Inc.

Phone: (608) 294-9494 Fax: (608) 294-9949 2801 E Washington Ave, Madison, WI 53704

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company is a veterinary clinic that offers medical, surgical, dental, and general care for pets during all life stages. The business services dogs, cats, ferrets, rabbits, guinea pigs, rats, hamsters, gerbils, hedge hogs, sugar gliders, chinchillas, mice, degus, and other small mammal pets.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Healthy Pet Veterinary Clinic, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Healthy Pet Veterinary Clinic, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Healthy Pet Veterinary Clinic, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: August 19, 2011 Business started: 10/15/2001 in WI Business started locally: 10/15/2001 Business incorporated 10/03/2001 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Safety and Professional Services
1400 East Washington Ave, Room 112, Madison WI 53703
Phone Number: (608) 266-2112
Fax Number: 608-267-0644

Type of Entity


Business Management
Dr. Carla D. Christman, Owner Mr. Mike Brewer, Practice Manager
Contact Information
Customer Contact: Mr. Mike Brewer, Practice Manager
Principal: Dr. Carla D. Christman, Owner
Business Category

Veterinarians Veterinary Emergency Veterinary Surgery Animal Registration & Identification Veterinary Services (NAICS: 541940)

Hours of Operation
M: 8:00 AM - 8:00 PM
T: 8:00 AM - 8:00 PM
W: 8:00 AM - 1:00 PM
Th: 8:00 AM - 8:00 PM
F: 8:00 AM - 8:00 PM
S: 8:00 AM - 1:00 PM

Customer Review Rating plus BBB Rating Summary

Healthy Pet Veterinary Clinic, Inc. has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.