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BBB Accredited Business since

Arbor Ridge Pet Clinic

Phone: (608) 274-3880 Fax: (608) 274-3883 2935 S Fish Hatchery Rd Ste 16, Fitchburg, WI 53711 http://www.arborridgepetclinic.com


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Description

This company states that they are a full service veterinary clinic, specializing in treating small and exotic animals. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Arbor Ridge Pet Clinic meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Arbor Ridge Pet Clinic include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Arbor Ridge Pet Clinic
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 12, 2005 Business started: 01/01/1980 in WI Business started locally: 01/01/1980 Business incorporated 11/20/2006 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Safety and Professional Services
1400 East Washington Ave. Room 112, Madison WI 53703
http://dsps.wi.gov/sb/SB-HomePage.html
Phone Number: 608-266-2112
dsps@wisconsin.gov

Type of Entity

Limited Liability Company (LLC)

Business Management
Dr. Shawn Hook, DVM/Owner
Contact Information
Principal: Dr. Shawn Hook, DVM/Owner
Business Category

Veterinarians Animal Health Products Animal Hospitals Animal Registration & Identification Veterinary Services (NAICS: 541940)

Products & Services

Arbor Ridge Pet Clinic sells the following brand(s): Veltra 3D, Iver Heart Max, Hills Prescription Diet, Heartguard, Frontline, Veggie Diets, ThunderShirt,

Hours of Operation
M: 8:00 AM - 8:00 PM
T: 7:00 AM - 6:00 PM
W: 8:00 AM - 6:00 PM
Th: 7:00 AM - 6:00 PM
F: 8:00 AM - 6:00 PM
S: 8:00 AM - 1:00 PM
Alternate Business Names
Animal Hospital of Fitchburg, LLC

Additional Locations

  • 2935 S Fish Hatchery Rd Ste 16

    Fitchburg, WI 53711 (608) 274-3880

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.