BBB Accredited Business sinceAdditional Locations
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This company offers sales, service, equipment replacement and repairs of pools, spas, hot tubs,whirlpool baths and saunas
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A BBB Accredited Business since
BBB has determined that Leisure Pools and Spas, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Leisure Pools and Spas, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Patrick A. Reed, President Ms. Donna Reed, Vice President
Swimming Pool Contractors, Dealers, Design Spas & Hot Tubs - Dealers All Other Specialty Trade Contractors (NAICS: 238990)
Products & Services
Leisure Pools and Spas, Inc. sells the following brand(s): Baltic Saunas, California Cooperage Spas, Elite Spas, Lomart Pools, Maax Spas, Royal Saunas, Royal Spas, Sunset Swings, Walk In Tubs
Leisure Pools and Spas, Inc. offers the following product(s): Above Ground Pools, Hot Tubs, In Ground Pools, Outdoor Swings, Parts and Supplies, Pool and Hot tub chemicals, Walk In Bath Tubs
Method(s) of PaymentAs of 12/151/2011 Cash, Check, Master card, Visa and Discover
Refund and Exchange Policyrefund with receipt or in store credit with out receipt. No refund on chemical purchases or special order parts
Alternate Business NamesLeisure Pools and Spas Brookfield Leisure Pools and Spas Burlington Total Pool Care
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview