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BBB Accredited Business since

Bachmann Pools & Spas, LLC

Phone: (608) 222-7727 Fax: (608) 222-3340 2225 S Stoughton Rd, Madison, WI 53716

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers retail sales and service of hot tubs, swimming pools and Saunas.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Bachmann Pools & Spas, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Bachmann Pools & Spas, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Bachmann Pools & Spas, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: November 16, 1994 Business started: 01/01/1985 in WI Business started locally: 01/01/1985 Business incorporated 12/28/1998 in WI
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Fred Bachmann, Owner Ms. Kiya Bachmann, Business Manager
Contact Information
Principal: Mr. Fred Bachmann, Owner
Business Category

Spas & Hot Tubs - Dealers Sauna Equipment & Supplies Swimming Pool Contractors, Dealers, Design All Other Specialty Trade Contractors (NAICS: 238990)

Products & Services

Bachmann Pools & Spas, LLC sells the following brand(s): Hot Spring, Limelight, Hot Spot and Fantasy spas. Helo Sauna's. Doughboy and Radiant pools. Bio Guard water care products.

Bachmann Pools & Spas, LLC offers the following product(s): Hot Tubs, Sauna, In ground swimming pools, above ground swimming pools. Chemicals and accessories for pool and spas. Hot tub and swimming parts.

Customer Review Rating plus BBB Rating Summary

Bachmann Pools & Spas, LLC has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • 2225 S Stoughton Rd

    Madison, WI 53716 (608) 222-7727


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.