BBB Accredited Business since
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This company offers programs in Medical Assistant, Veterinary Technician, Veterinary Assistant, and Dental Assistant.
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A BBB Accredited Business since
BBB has determined that Milwaukee Career College, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Milwaukee Career College, Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementJack Takahashi, President
Schools - Business & Vocational Colleges, Universities, and Professional Schools (NAICS: 611310)
Alternate Business NamesMCC
Pro Mentor was previously known as ProStaff Training Plus.
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Complaint Trends - Last 3 Years
Customer Review Trends
Problems with Product/Service
Read Complaint Details
Complaint: I was a student at MCC between 2008 and 2009 I was there to receive a ******* ********* ****** and when I started I informed the guidance counselor that I was on disability for migraines with syncope and a protein S and deficiency which is a blood clotting problem it doesn't let my blood thin and can cause pulmonary embolism which i have had many times before they told me that was fine i started in August of 2008 and that November I had to have surgery and I knew I was going to be out it was told to me that in order to come back or keep my spot, I had to take a leave of absence. The leave of absence was a 3 month leave so when I finally came back in January 2009 i started to take the classes that I had missed. I was doing fine until probably April 2009 I started to miss classes due to my disability I informed my instructors and also **** ******** along with an counselor who was monitoring my progress since I returned to school. When i started to get ill and having worse head aches I was again missing class . They had responded positively and told me that I was ok and they also let me continue to make up test assignments that I had missed. I then proceeded to come to school and miss school and i constantly kept them update. So in April I was dropped because of my attendance knowing my disability And speaking about it they agreed to work with me and they didnt do that. I was dropped for health reasons and they still charged me for the months left to graduate.I shouldn't have to pay for something that I didn't get. especially when they promised to work with me .I am finding it hard to enroll in any other schools due to bill from Milwaukee career college.
Desired Settlement: I want to be able to attend again to get my certificate since they have been paid my financial aid .
******* ******* first attended
******* returned to school
Looking to return to
******* agreed to this enrollment agreement and started classes from the beginning
******* returned to school
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID *******, and find that this resolution is satisfactory to me. If we can agree on some kind of help with tuition in regards to them being paid for the time of me going there and they got paid even when I was not a student I shouldnt have to continue to pay over and over again. Yes they did offer to help at times but not all the time.
BBB's Final Determination: Consumer accepted resolution offered by the business.