BBB Accredited Business since
Phone: (262) 373-7000 Fax: (262) 364-2166 View Additional Phone Numbers 440 S. Executive Drive Suite 220, Brookfield, WI 53005
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company states it is a career college offering courses in medical assistant, massage therapy, medical billing and coding, and surgical technology, in preparation for entry-level positions and certifications.
Request a Quote
A BBB Accredited Business since
BBB has determined that Anthem College meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Anthem College include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Wisconsin Educational Approval Board
30 W. Mifflin St., 9th Floor, P.O. Box 7874, P.O. Box 8696, Madison WI 53708
Phone Number: (608) 266-1996
Fax Number: (608) 264-8477
Type of Entity
Business ManagementMr. Ronald Lonzo, Campus President Ms. Beth Gilbertson, Dean of Education
Schools - Business & Vocational Training Programs Business and Secretarial Schools (NAICS: 611410)
Alternate Business NamesAnthem Education Group High-Tech Institute, Inc.
440 S. Executive Drive Suite 220
Brookfield, WI 53005 (262) 641-9944 (800) 509-7960 (866) 502-2627 (262) 373-7000 Directions
What is a BBB Business Review?
We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.
About BBB Business Review Content & Services:
Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.
BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.
Additional Phone Numbers
- (262) 641-9944(Phone)
- (800) 509-7960(Phone)
- (866) 502-2627(Phone)
- (866) 705-6636(Phone)
- (262) 641-9955 (Fax)
Complaint Trends - Last 3 Years
Customer Review Trends
Problems with Product/Service
Read Complaint Details
Complaint: I was a student with this school for two years, that entire time the school has never believed in its students. I was just recently kicked out of school and my internship site for some lies that were told, when I had a meeting with school they refused to hear what I had to say when I had proof that the complaint they recieved was false. Just before the meeting ended the dean of education had called me a worthless student.I don't believe this is how a school is suppose to act with thier students, I believe they are suppose to stand behind thier students.
Desired Settlement: I would like the chance to complete my internship I had two weeks left and I would have done with everything been able to graduate. And never return back to that school.
The student enrolled in June, 2011. Upon enrollment, the student agreed to abide by all of the College’s policies, including a Code of Conduct stated in the school’s Catalog. However, throughout the enrollment, the student had a number of issues pertaining to conduct, including using profanity in the classroom. At that time, the student was warned that such behavior was in violation of the College’s polices and could lead to withdrawal from the program. The student began his/her externship in January, 2013, but was subsequently terminated from the site. The site stated the student was dismissed due to unprofessional behavior.
In February, 2013, the student requested a reentry meeting to come back into the program of study. The student was once again counseled regarding the College’s conduct and professionalism expectations. The College agreed to give the student another opportunity and allowed him/her to return in the program. The student then began the second externship in March, 2013, however, was once again dismissed from the site. The site stated that the student’s attitude, conduct and a HIPAA violation were the reasons for dismissal. The student was subsequently withdrawn from the program.
In conclusion, the College maintains that there was no wrongdoing on the part of the school. The College has made a good faith effort to assist the student in his/her pursuit of education, however, the student repeatedly failed to follow the College’s policies and, thus, was dismissed from the program.
BBB's Final Determination: Business offered a resolution. Consumer did not pursue further with BBB and the matter was assumed to be resolved