This Business is not BBB accredited
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This company states it is a career college offering courses in medical assistant, massage therapy, medical billing and coding, and surgical technology, in preparation for entry-level positions and certifications.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because BBB has information indicating it is out of business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Wisconsin Educational Approval Board
30 W. Mifflin St., 9th Floor, P.O. Box 7874, P.O. Box 8696, Madison WI 53708
Phone Number: (608) 266-1996
Fax Number: (608) 264-8477
Type of Entity
Business ManagementMr. Jarvis Racine, Campus President Ms. Megan Carranza, Dean of Eduation
Schools - Business & Vocational Training Programs Business and Secretarial Schools (NAICS: 611410)
Alternate Business NamesAnthem Education Group High-Tech Institute, Inc.
Industry TipsEducation-Choosing a School and GEDs
THIS LOCATION IS NOT BBB ACCREDITED
440 S. Executive DriveSuite 220
Brookfield, WI 53005 (262) 641-9944 (800) 509-7960 (866) 502-2627 (262) 373-7000 Directions
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Additional Phone Numbers
- (262) 641-9944(Phone)
- (800) 509-7960(Phone)
- (866) 502-2627(Phone)
- (866) 705-6636(Phone)
- (262) 641-9955 (Fax)
Additional Web Addresses
On 08/25/2014, the business filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case# 14-11990. This permits the business to continue to operate with court supervision while developing a plan of reorganization. Those with monetary claims against the business are advised to obtain a Proof of Claim form by writing to US Bankruptcy Court - District of Delaware 844 King St Room 2207 Lockbox 35 Wilmington DE 19899 for resubmission to that court. The case number should be entered on the form.
According to information in BBB files, it appears that this business is no longer in business.
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
|10/1/2014||Problems with Product/Service|
Problems with Product/Service
Read Complaint Details
Complaint: I was a student with this school for two years, that entire time the school has never believed in its students. I was just recently kicked out of school and my internship site for some lies that were told, when I had a meeting with school they refused to hear what I had to say when I had proof that the complaint they recieved was false. Just before the meeting ended the dean of education had called me a worthless student.I don't believe this is how a school is suppose to act with thier students, I believe they are suppose to stand behind thier students.
Desired Settlement: I would like the chance to complete my internship I had two weeks left and I would have done with everything been able to graduate. And never return back to that school.
The student enrolled in June, 2011. Upon enrollment, the student agreed to abide by all of the College’s policies, including a Code of Conduct stated in the school’s Catalog. However, throughout the enrollment, the student had a number of issues pertaining to conduct, including using profanity in the classroom. At that time, the student was warned that such behavior was in violation of the College’s polices and could lead to withdrawal from the program. The student began his/her externship in January, 2013, but was subsequently terminated from the site. The site stated the student was dismissed due to unprofessional behavior.
In February, 2013, the student requested a reentry meeting to come back into the program of study. The student was once again counseled regarding the College’s conduct and professionalism expectations. The College agreed to give the student another opportunity and allowed him/her to return in the program. The student then began the second externship in March, 2013, however, was once again dismissed from the site. The site stated that the student’s attitude, conduct and a HIPAA violation were the reasons for dismissal. The student was subsequently withdrawn from the program.
In conclusion, the College maintains that there was no wrongdoing on the part of the school. The College has made a good faith effort to assist the student in his/her pursuit of education, however, the student repeatedly failed to follow the College’s policies and, thus, was dismissed from the program.
BBB's Final Determination: Business offered a resolution. Consumer did not pursue further with BBB and the matter was assumed to be resolved