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BBB Business Review

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BBB Accredited Business since

Star Connection Satellite & Security

Phone: (608) 355-2025 Fax: (608) 234-4302 S2634 County Road Bd Ste 1, Baraboo, WI 53913

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This firm specializes in Audio/Video/Data content and distribution, including satellite, cable, internet & phone. They sell and install digital signage, security/burglar alarm systems, satellite, cable, WIFI, audio/video/internet, for residential and commercial properties including, hotels, restaurants, property owners, and management companies.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Star Connection Satellite & Security meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Star Connection Satellite & Security
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 31, 2005 Business started: 04/01/1996 in WI Business started locally: 04/01/1996 Business incorporated 01/26/2000 in WI
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Chad Strampe, Owner
Contact Information
Principal: Mr. Chad Strampe, Owner
Business Category

Satellite Equipment & Supplies Telephone Service - Long Distance Television - Cable, CATV & Satellite Computers - Network Security Internet Access Provider Home Electronics Audio-Visual Equipment - Dealers Burglar Alarm Systems - Dealers, Monitoring & Service Internet Services Security Control Equipment & System Monitors Satellite Communication - Common Carrier Satellite Telecommunications (NAICS: 517410)

Products & Services

Star Connection Satellite & Security sells the following brand(s): AT&T, Bright House, Cable One, CenturyLink, Charter Spectrum, Comcast Xfinity , Cox, DirecTV, Dish Network, Exede, Frontier, HughesNet, LG, lodgeVision, Mediacom, Monitronics, Sony, SuddenLink, TDS, Time Warner, Verizon

Star Connection Satellite & Security offers the following product(s): Audio Video Distribution, Cable , CCTV, Commercial, Digital Signage, Internet, Phone, Residential, Satellite TV, Security Systems, TV, WI/FI

Method(s) of Payment
Visa, Mastercard, Discover, American Express, Check, Cash, Paypal
Refund and Exchange Policy
Varies by product sold, please consult w/ sales consultant.
Alternate Business Names
lodgeVision Star Connection, LLC
Industry Tips
900 Numbers Digital Television (DTV)

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.