Business ProfileforAsher Lasting Exteriors

We are elderly homeowners who are being harassed by a company that has performed no work, provided no products, and have no lien rights. We signed a contract on 2/14/2023 to have heated gutters and gutter guards installed in the spring during one of the weirdest ******* we have experienced. We had frequent snowfalls, ringing several feet of snow, and frequent rainfalls in between, creating ice dam issues and water running down interior walls.This company salesperson spent 2 hours in our home, the extent of this companys efforts to resolve this issue. WE signed a contract, putting the 50% down payment expected on our charge card. It as our problems worsened and we didnt have gutters where the damage was, and snow and ice removed from our roof, it was apparent their product would not solved the construction issue we had, so we cancelled the contract within 3 weeks, and had the charge removed from our **** of America statement. Keep in mind, it stated that the contract figure was only an. Estimate, and work could NOT be fine til Spring, which didnt happen until mid May. Furthermore, our contract does NOT include an agreement to their Terms and Conditions. They now are charging our credit card $3,774, saying we agreed to that up to 20% charge, , in spite of cancelling the project long before Spring, and their continual harassment via telephone and email! Again, they have NO LIEN RIGHTS, have provided nothing but a piece of paper, and clearly are trying to bully 80 year old homeowners. It is outrageous! Their company website displays a huge showroom, warehouse, and many additional storage units, yet they profess that they had already ordered our product. It is implicitly clear with that huge facility, they have that type of product on sight. We are talking several feet of gutters we have been told comes in a roll that they cut on sight, not made to order windows, another of their products.I resent their dishonest, high pressure tactics.