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BBB Business Review

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BBB Accredited Business since

Farley's House of Pianos, LLC

Phone: (608) 271-2626 Fax: (608) 271-3717 View Additional Phone Numbers 6522 Seybold Rd, Madison, WI 53719

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This firm offers new and used piano sales, piano restoration, tuning, rental, moving, storage and refinishing, as well as, piano, guitar, violen, and voice lessons.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Farley's House of Pianos, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Farley's House of Pianos, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Farley's House of Pianos, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 03, 2002 Business started: 01/01/1971 in WI Business started locally: 01/01/1971 Business incorporated 12/29/1994 in WI
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. M. Renee Farley, Co-Owner Mr. Timothy M. Farley, Co-Owner
Contact Information
Principal: Ms. M. Renee Farley, Co-Owner
Business Category

Pianos Music Instruction - Instrumental Pianos - Tuning & Repair Musical Instrument and Supplies Stores (NAICS: 451140)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.