BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

The Dog Haus

Phone: (608) 241-3647 410 Atlas Ave, Madison, WI 53714

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers daycare for dogs and puppies, with support offered for house-training, basic obedience commands, and leash walking. The business offers optional pet taxi service to the location, as well as boarding, training, and on-site spa and grooming. Additional services include off-site pet sitting, dog walking, dog park/cat sitting (including plant care, mail, lights, and waste cleaning).

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Dog Haus
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 29, 2007 Business started: 11/14/2005 in WI Business started locally: 11/14/2005 Business incorporated 10/17/2005 in WI
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Angela D. Schuldies, Co-Owner Mr. Jake Schuldies, Co-Owner
Contact Information
Principal: Ms. Angela D. Schuldies, Co-Owner
Business Category

Pet Day Care Pet Services Pet Kenneling Services Pet Boarding & Kennels Pet Grooming Pet Training Pet Transporting Pet Sitting Services Pet Boarding - Dogs Pet Training - Dog Pet Care (except Veterinary) Services (NAICS: 812910)

Hours of Operation
M: 6:00 AM - 6:30 PM
T: 6:00 AM - 6:30 PM
W: 6:00 AM - 6:30 PM
Th: 6:00 AM - 6:30 PM
F: 6:00 AM - 6:30 PM
S: 8:00 AM - 10:00 AM
Su: 11:00 AM - 1:00 PM
Weekend hours are for boarding pick-ups/drop-offs. Please call for holiday hours.
Service Area
Pet taxi offered weekdays only with a flat-rate charge within a 10-mile radius; extra rates apply within a 20 mile radius of location.
Alternate Business Names
The Dog Haus Dog Daycare The Dog Haus Dog Daycare LLC

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.