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BBB Accredited Business since

The Dog Den

Phone: (608) 278-7529 1019 Jonathon Dr, Madison, WI 53713 View Additional Email Addresses http://www.thedogden.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company is a dog daycare, focusing on positive reinforcement and behavior modification, private training and consultations, classes, Saturday morning playgroups for canines, and Badger football game care sessions.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Dog Den meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The Dog Den include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Dog Den
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 29, 2011 Business started: 03/04/2011 in WI Business started locally: 03/04/2011 Business incorporated: 02/28/2011 in WI
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Laura Schorrak, Owner
Contact Information
Principal: Ms. Laura Schorrak, Owner
Business Category

Pet Day Care Pet Services Pet Training Pet Sitting Services Pet Boarding - Dogs Pet Training - Dog Pet Care (except Veterinary) Services (NAICS: 812910)

Hours of Operation
Mon. - Fri. 6:30am - 6pm, Saturday playgroups 9am - 11am, call for classes and behavorial consults
Alternate Business Names
The Dog Den Daycare and Training Two Brown Tails, LLC
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.