BBB Accredited Business since
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This company offer pet services, including boarding, grooming, breeding, pet supplies, and pet spa services.
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A BBB Accredited Business since
BBB has determined that Cedar Creek Pet Resort, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Cedar Creek Pet Resort, Inc include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMs. Jacquelyn Fogel, President Mr. Thomas M. Rich, Vice President
Pet Boarding & Kennels Pet Grooming Pet Health Plans Pet Training Dog Daycare
Products & Services
Cedar Creek Pet Resort, Inc sells the following brand(s): Purina ProPlan
Cedar Creek Pet Resort, Inc offers the following product(s): Grooing supplies, Pet treats and toys, Show supplies
Hours of Operation
|M||:||8:00 AM - 6:00 PM|
|T||:||8:00 AM - 6:00 PM|
|W||:||8:00 AM - 6:00 PM|
|Th||:||8:00 AM - 6:00 PM|
|F||:||8:00 AM - 6:00 PM|
|S||:||8:30 AM - 4:00 PM|
|Su||:||7:00 PM - 8:00 PM|
|Sunday hour is for pick ups only.|
Method(s) of PaymentMasterCard, Visa, American Express and Discover credit cards. Cash, money order, travelers checks and local personal checks.
Refund and Exchange PolicyFull refund on products returned within 72 hours with original tags. Full refund on puppies returned within 2 weeks for any reason, or if a congenital or genetic issue is diagnosed within 6 months. All puppies not kept by buyers for any reason must be returned to the breeder for full or partial refund.
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Types of Complaints Handled by BBB
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
BBB Complaint Process
What is BBB Advertising Review?
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
Additional Phone Numbers
- (800) 462-0817(Phone)