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BBB Business Review

This Business is not BBB accredited

MUDtech L.L.C.

Additional Locations

Phone: (262) 337-0934 View Additional Phone Numbers PO BOX 41, Dousman, WI 53118

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Description

This business provides asphalt and concrete repair, mud jacking, seal coating and crack filling, infrared patching, and small paving jobs.

BBB Accreditation

On 1/30/2012 the business's accreditation from BBB was revoked.

The revocation was due to violation of BBB Accreditation Standards:

6A. Promptly respond to all complaints forwarded by BBB by:

  1. Resolving the complaint directly with the complainant and notifying BBB, or
  2. Providing BBB with a response that BBB determines:
    • is professional,
    • addresses all of the issues raised by the complainant,
    • includes appropriate evidence and documents supporting the business' position, and
    • explains why any relief sought by the complainant cannot or should not be granted.

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

On February 8, 2012, MUDtech appealed the revocation of their BBB accreditation. 

On March 13, 2012 the BBB Executive Committee, acting on behalf of the BBB Board of Directors, denied MUDtech's appeal for reinstatement of their BBB accreditation.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for MUDtech L.L.C. include:

  • Failure to respond to 1 complaint filed against business
  • BBB Accreditation was revoked because the business failed to honor its accreditation agreement with BBB.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on MUDtech L.L.C.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on MUDtech L.L.C.

Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 4

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against MUDtech L.L.C.
See Trends in Complaints on MUDtech L.L.C.

Additional Information

top
BBB file opened: July 02, 2009 Business started: 04/15/2005 in WI Business incorporated: 02/11/2010 in WI
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Steven J. Gapp, Partner Mr. Clint M. Johnson, Partner
Contact Information
Principal: Mr. Clint M. Johnson, Partner Principal: Mr. Steven J. Gapp, Partner
Business Category

Mud Jacking Contractors Concrete Contractors Paving Contractors Asphalt Concrete Patching Compounds Seal Coating Concrete Repair/Leveling Concrete - Restoration, Sealing & Cleaning

Alternate Business Names
Asphalt USA LLC Mudtech LLC
Why Accreditation Revoked

On February 8, 2012, MUDtech appealed the revocation of their BBB accreditation. 

On March 13, 2012 the BBB Executive Committee, acting on behalf of the BBB Board of Directors, denied MUDtech's appeal for reinstatement of their BBB accreditation.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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