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BBB Business Review

BBB Accredited Business since 6/8/1999

Capital City Transfer, Inc.

Phone: (608) 257-0533 Fax: (608) 845-5632 View Additional Phone Numbers 204 Industrial Dr, Verona, WI 53593 http://www.capitalcitytransfer.com

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Description

This company offers local, interstate, intra-state and international moving services for households, offices and industrial companies. Capital City Transfer is also an agent for Wheaton Worldwide Movers.

BBB Accreditation

A BBB Accredited Business since 6/8/1999

BBB has determined that Capital City Transfer, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Capital City Transfer, Inc. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Reviews Summary Read customer reviews

1 Customer Review on Capital City Transfer, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on Capital City Transfer, Inc.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against Capital City Transfer, Inc.
See Trends in Complaints on Capital City Transfer, Inc.

Additional Information

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BBB file opened: December 14, 1994 Business started: 01/01/1935 Business incorporated: 01/12/1948 in WI
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Transportation
4802 Sheboygan Avenue, P.O. Box 7910, Madison WI 53707
http://www.dot.state.wi.us
Phone Number: (800) 924-3570
driverrecords.dmv@dot.wi.gov

Type of Entity

Corporation

Business Management
Mr. Rolf A Olson, President Ms. Suzanne Needham, Accounts Manager
Contact Information
Principal: Mr. Rolf A Olson, President
Business Category

Movers Moving Services - Labor & Materials Storage Units - Household & Commercial

Alternate Business Names
The Capital City Transfer, Inc. Agent for Wheaton Worldwide Movers
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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