BBB Accredited Business sinceAdditional Locations
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This company specializes in made-to-order mattress sets, as well as futon frames and mattresses, adjustable beds, bed frames and sleep accessories.
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A BBB Accredited Business since
BBB has determined that Verlo Mattress Factory Stores meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Verlo Mattress Factory Stores include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 6 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||6|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Matt Verhaalen , Controller Mr. Chris Nolte, CEO Ms. Mary Plemons, Vice President of Operations
Mattresses Beds - Wholesale & Manufacturers Mattress Makers Supplies Futon Sales Bedding Beds - Retail Furniture Stores (NAICS: 442110)
Hours of Operation
|M||:||9:00 AM - 8:00 PM|
|T||:||9:00 AM - 8:00 PM|
|W||:||9:00 AM - 8:00 PM|
|Th||:||9:00 AM - 8:00 PM|
|F||:||9:00 AM - 8:00 PM|
|S||:||9:00 AM - 5:00 PM|
|Su||:||11:00 AM - 5:00 PM|
Service AreaSoutheastern Wisconsin
Alternate Business NamesFWR Wisconsin, LLC Verlo Mattress Factory Store of Brookfield Verlo Mattress Factory Store of Delafield Verlo Mattress Factory Store of Glendale Verlo Mattress Factory Store of Grafton Verlo Mattress Factory Store of Greenfield Verlo Mattress Factory Store of Menomonee Falls Verlo Mattress Factory Store of Racine
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview