BBB Business Review
BBB Accredited Business since
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Johnson Controls, Inc. is a global market provider of automotive systems and facility management and control. In the automotive market, it is a large supplier of integrated seating and interior systems, and batteries. For nonresidential facilities, Johnson Controls provides control systems and services, including comfort, energy and security management.
A BBB Accredited Business since
BBB has determined that Johnson Controls, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Johnson Controls, Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 6 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||6|
|Total Closed Complaints||6|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMs. Liz Blair Mr. Mary Dowell, Director of Community Relations Ms. Tanya D. Ensor, Heating & Air Conditioning Ms. Deborah Liebert, Complaints Contact Mr. Frank A. Voltolina, Vice President & Treasurer Mr. Keith E. Wandell, President and COO
Manufacturers & Producers All Other Miscellaneous Manufacturing (NAICS: 339999)