BBB Business Review
BBB Accredited Business since
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This company offers the manufacture of air-cooled gasoline engines for outdoor power equipment.
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A BBB Accredited Business since
BBB has determined that Briggs & Stratton Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Briggs & Stratton Corporation include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 92 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||51|
|Total Closed Complaints||92|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||7|
Type of Entity
Business ManagementMs. Laura Timm, Director of Corporate Communications Mr. Thomas R. Savage, Sr. V.P. of Administrations Mr. Todd Teske, Chairman, CEO & President
Manufacturers & Producers Motor Vehicle Parts (Used) Merchant Wholesalers (NAICS: 423140)
Since October 2008, the Wisconsin Better Business Bureau has received numerous inquiries from consumers across the country regarding Briggs & Stratton Division. PLEASE NOTE: THIS IS NOT THE SAME AS BRIGGS & STRATTON CORPORATION, A WISCONSIN BBB ACCREDITED BUSINESS. The BBB believes that scammers are using the Briggs & Stratton name to perpetrate a grant scheme using counterfeit checks. If you receive a letter and a check bearing the name "Briggs & Stratton Division, P.O. Box 704, Milwaukee, WI 53201", we urge you to proceed with caution. You may be asked to deposit the check into your personal account, withdraw money and wire it overseas. It has been the experience of the BBB that these checks are usually counterfeit. If the check is counterfeit, you will owe your bank the amount that you withdrew from your account. You will not receive your grant, and you won't be able to recover the money that you wired.