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Find a Location

Ariens Company has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Ariens Company

      PO Box 3062 Cedar Rapids, IA 52406-3062

    • Ariens Company

      655 W Ryan St Brillion, WI 54110-1072

    Business ProfileforAriens Company

    Commercial Manufacturers
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    The company manufactures outdoor power equipment, and replacement parts, for both consumer and commercial users. This includes various types of walk behind and ride on lawn mowers and snow throwers, manufactured under various brand names at various US locations.

    Business Details

    This is a multi-location business.

    Find a Location

    Ariens Company has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Ariens Company

        PO Box 3062 Cedar Rapids, IA 52406-3062

      • Ariens Company

        655 W Ryan St Brillion, WI 54110-1072

      Headquarters
      PO Box 3062, Cedar Rapids, IA 52406-3062
      BBB File Opened:
      1/1/1967
      Years in Business:
      90
      Business Started:
      9/11/1933
      Business Started Locally:
      9/11/1933
      Business Incorporated:
      9/11/1933
      Type of Entity:
      Corporation
      Alternate Business Name
      • Ariens
      Business Management
      • Daniel T. Ariens, President & CEO
      • Barb Neumann, Director of Customer Care
      • Matt Medden, Vice President, Marketing
      Contact Information

      Principal

      • Daniel T. Ariens, President & CEO
      • Barb Neumann, Director of Customer Care

      Customer Contact

      • Daniel T. Ariens, President & CEO
      • Barb Neumann, Director of Customer Care
      • Matt Medden, Vice President, Marketing
      Additional Contact Information

      Fax Numbers

      • (920) 756-2407
        Primary Fax

      Customer Complaints

      11 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/30/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I purchased an ariens ikon xd 2 years ago. Its got only 200 hours on it and while it was still under warranty the kawasaki 651 23hp motor completly fell apart on the inside. The push arm under both pistons crumbled and upon further inspection one pf the bolts connecting the piston tp the arm broke. All other bolts were in one peice, 4 total. It really seems odd being that this mower was highly maintained that such a catastrophic issue would happen. In my opinion it a defect in product. The cast material that crumbled holding the ******* looked odd in the areas where the break occured. I mean this is a lot of money for the top rated mower in the box stores. Very disappointed. Now i had run accross some supplemental warrenty paper issued by ariens online stating the engine was only warrantied for 200 hours. Funny mine only has exactly 200 hours. I have not used it in the last year after buying a skag mower but trying to start it back up was when ghis happened
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Brian M

      1 star

      10/30/2022

      They do not care about their customers and really don’t care about their product!!

      Local BBB

      BBB Serving Wisconsin

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