4/27/2015 I purchased an Ariens snow blower in February 2015 and paid $99.99 for the machine to be setup. I chose this seller because they would set up the machine for me. Speedway packaged the snow blower in shrinkwrap on a pallet, without a box and then shipped it. As soon as there was a snowfall, we attempted to use the snow blower. However, reverse gear did not work and the blade made an awful screeching sound when disengaged. I notified Speedway immediately. Speedway claimed that they tested the machine before shipping and said the warranty would cover transportation cost in the first year if a repair is needed. I contacted Ariens and was informed that the warranty does not cover that expense. Speedway also said the problems could be a manufacturing defect, yet they claim they tested it before it was shipped! According to Ariens, the snow blower could not have been tested prior to shipping because to do so would require using gasoline and the machine could not have been shipped if it had any gasoline in it. In writing, Speedway agreed to pay for the snow blower to be transported to and from a repair shop and to cover costs related to the setup. Then, since they apparently have no confidence in the quality of the work their employees do, Speedway decided to wash its hands of the issue and refunded the set up cost. Speedway said I could use the $99.99 they refunded to cover transportation and repair costs. However, that is not acceptable given that the transportation cost are more than 80% of the amount refunded. In the meantime, the warranty on this non-functioning machine continues to wear down.
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
by DTJ on 4/27/2015 | Submit a Customer Review
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4/3/2015 I ordered and paid by credit card for a steel roller on Sunday 28Mar15. I set up an online account for my business, Microtek. Every day I logged in and the order says in RED letters "processing". I called and emailed everyday and finally on the 5th day decided to wait on hold. When I asked when the roller was going to ship, I was put on hold then this guy comes back and says: "Oh we only had one of those and ill not get any more in". Why did they not call/email me to tell me that or better still WHY DID THEY ACCEPT THE ORDER KNOWING FULL WELL THAT THEY WERE NEVER GOING TO FILL IT. THIS IS DISHONEST!!! DO NOT BUY FROM THESE CLOWNS!!!
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
by Dr. Gayland F. on 4/3/2015 | Submit a Customer Review
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1 person found this review helpful .
11/26/2014 We are a vendor for Speedway Sales. We have done business with them for about a 1 1/2 years. While working with them was okay, the lack of paying for the services we have provided is not. They take an average of 80 days to pay an invoice. We have been trying to contact Speedway for months now trying to collect their remaining balance (worked preformed in early 2014)and if we manage to actually get a person to talk to us, they promise a payment in 4-6 weeks. At 6 weeks out, we still don't have a payment. I don't know how they run their business, but from a vendors point of view, it is not great. We are currently in the process of sending them to a Collections Agency as Speedway has stopped taking our calls/responding to emails.
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
by Kathryn R. on 11/26/2014 | Submit a Customer Review
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Comment from the Business Unreasonable charges by vendor by on 2/25/2015

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10/19/2014 "I ordered a Honda HS928 snow blower.Prior to ordering I called and confirmed it was in stock, the sales rep said it was definitely in stock and if I ordered via their website within the next hour it would ship that afternoon. I immediately ordered the item and got a confirmation email stating it was ordered. I waited 2 days and called customer service to see why it had not shipped and they stated they did not have them in stock. I asked that the order be cancelled and they said they would. I waited 24 hours and checked my account at speedway and the item had not been cancelled. I called my credit card company (Discover) and explained the situation to them. They advised they would cancel that card and issue a new one to keep Speedway from charging me since they did not cancel. Customer service rep was also very rude and condescending when I tried to cancel the order. They may have the lowest price but I will never do business with someone who is not honest."
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
by William B. on 10/19/2014 | Submit a Customer Review
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1 person found this review helpful .