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BBB Accredited Business since

Family Lawn & Landscape, LLC

Phone: (715) 623-7984 Fax: (715) 623-7984 W9529 Mapleview Rd, Antigo, WI 54409 View Additional Email Addresses

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This company states that they offer landscaping and lawn maintenance services for residential/commercial markets, including hardscape, retaining walls, ponds, water fountains, as well as sod/seeding, and nursery center for garden supplies.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Family Lawn & Landscape, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Family Lawn & Landscape, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Family Lawn & Landscape, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 18, 2008 Business started: 01/01/1997 in WI Business started locally: 01/01/1997 Business incorporated 04/19/2004 in WI
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. George A. Packard, President Ms. Dawn M. Packard, Vice President
Contact Information
Customer Contact: Ms. Dawn M. Packard, Vice President
Principal: Mr. George A. Packard, President
Business Category

Landscape Contractors Lawn Maintenance Sod & Sodding Service Concrete Contractors Patio & Deck Builders Fence Contractors Lawn & Garden Equipment & Supplies Garden Centers Mulches Topsoil Contractor - Decorative & Specialty Concrete Lawn Installation Service Concrete - Custom Stone Setting - Interlocking Pavers Landscape Maintenance Hardscapes Contractors - Retaining Wall Driveway Installation, Paving & Repair Landscape & Yard Clean-Up Landscaping Services (NAICS: 561730)

Method(s) of Payment
Master Card, Visa, Discover, Debit, Check and Cash

Additional Locations

  • W9529 Mapleview Rd

    Antigo, WI 54409 (715) 623-7984


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

8/6/2015 Problems with Product/Service