BBB Accredited Business since
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This company states that they offer landscaping and lawn maintenance services for residential/commercial markets, including hardscape, retaining walls, ponds, water fountains, as well as sod/seeding, and nursery center for garden supplies.
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A BBB Accredited Business since
BBB has determined that Family Lawn & Landscape, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Family Lawn & Landscape, LLC include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. George A. Packard, President Ms. Dawn M. Packard, Vice President
Landscape Contractors Lawn Maintenance Sod & Sodding Service Concrete Contractors Patio & Deck Builders Fence Contractors Lawn & Garden Equipment & Supplies Garden Centers Contractor - Decorative & Specialty Concrete Lawn Installation Service Concrete - Custom Stone Setting - Interlocking Pavers Landscape Maintenance Hardscapes Contractors - Retaining Wall Driveway Installation, Paving & Repair Landscaping Services (NAICS: 561730)
Method(s) of PaymentMaster Card, Visa, Discover, Debit, Check and Cash
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Types of Complaints Handled by BBB
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.
Additional Phone Numbers
- (866) 562-3806(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
|7/5/2011||Problems with Product/Service|