10/9/2013 I had filed a complaint against Exposures on line yesterday regarding the excessive postage charge. I had sent them several emails regarding charging 11% of the cost of $500+ for shipping 6 sterling Christmas frames. ..$46.58. And also denied that they ever gave 2 discounts on the same order. However, within days of my order they had advertised 25% discount plus free shipping. When I contacted them, both by phone and E mails several times they appeared very uninterested. However, today I received an e mail with the adjustment of $46.58 credited to my account.. Thanks BBB if you had anything to do with this refund and also thank you to Exposures (miles kimball) for finally getting someone to give some customer service. It was a frustrating time for this customer and I would like to suggest that Exposures give some customer respect classes to your staff. It is because of CUSTOMERS LIKE ME THAT YOU HAVE A JOB AND A COMPANY TO WORK FOR!! Thank you BBB
This customer had a NEUTRAL experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
by Carol S. on 10/9/2013 | Submit a Customer Review
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