BBB Business Review
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BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers online retail sales for women and kids apparel, toys, home decor, health and diet products, medical scooters, wheelchairs, beauty products, kitchen utensils, gardening tools, cards and calendars.
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A BBB Accredited Business since
BBB has determined that Silver Star Brands meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Silver Star Brands include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 75 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||32|
|Total Closed Complaints||75|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||13|
Type of Entity
Business ManagementMs. Jolie Landrum, Call Center Manager
Internet Shopping Beauty Supplies & Equipment Gardening Hand Tools Scooters - Medical Health & Wellness Home Decor, Accessories & Gifts - Online Retailer Online Retailer Bakers Supplies Greeting Cards - Wholesale & Manufacturers Calendars Childrens & Infants Wear - Retail Gift Shops Girls Apparel Greeting Cards - Retail Health & Diet Products - Retail Kitchen Accessories Mail Order & Catalog Shopping Toys - Retail Womens Apparel - Retail Skin Care Wheel Chairs Mail-Order Houses (NAICS: 454113)
Alternate Business NamesAs We Change BiMatrix Easy Comforts Exposures Miles Kimball Company Walter Drake
The Miles Kimball Company includes the following mail order catalogs: Miles Kimball, Just Between Us, Exposures, Exposures Home Catalog, and the Miles Kimball Christmas Card Catalog.