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Find a Location

Group Health Cooperative of South Central WI has 1 locations, listed below.

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    Business ProfileforGroup Health Cooperative of South Central WI

    Health Insurance
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/22/2010

    Years in Business: 48

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Group Health Cooperative of South Central WI is a member-owned health care co-op insurance service for individuals, employer groups and Medicaid recipients. Primary medical care delivered through 5 clinics in Dane County with in-patient treatments provided at Madison area hospitals. They service Dane county. 

    Business Details

    Location of This Business
    1265 John Q Hammons Dr, Madison, WI 53717-1941
    BBB File Opened:
    6/17/1998
    Years in Business:
    48
    Business Started:
    3/1/1976
    Business Started Locally:
    3/1/1976
    Accredited Since:
    7/22/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Business Management
    • Mr. Al M Wearing, Chief Insurance Services Officer
    • Dr. Mark Huth, MD, Executive Director/CEO
    • Ms. Carol Meyer, Compliance Attorney
    Contact Information

    Principal

    • Dr. Mark Huth, MD, Executive Director/CEO

    Customer Contact

    • Ms. Carol Meyer, Compliance Attorney
    Additional Contact Information

    Fax Numbers

    • (608) 828-9333
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/28/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    ******************* decided to end our Telehealth call about five minutes in I was explaining my metal health situation. She appeared to be bored and out nowhere while I was explaining my life the Telehealth call was disconnected I found it strange since this has never happened, and my strength signal was strong. With that being said, I took a screenshot after she disconnected the secure a call with me and I proceeded to wait for her to reconnect the call until 3:31. For some reason, she decided to call me from an unsecure phone in the clinic somewhere. As I was explaining things to her tone began to change. She said things like I listen to you now can you just listen to me. How would you like me to help you? I dont feel comfortable writing a note for work because Im just meeting you today. She was very rude and basically got paid to waste my time. The most important thing is that this woman whos responsible for black persons health is a liar. She disconnected the Telehealth video with me and lied in her notes, saying that I disappeared from the video. I explain to this woman at the beginning of my appointment, and at the end that I was meeting with her because my memory and ADHD is ruining my life. The most frightening and disgusting part about this visit was prior to the visit. I was told to fill out anxiety, asthma, and depression questionnaires. She did not go over them once, or ask me what medication I was taking. As I was reading her notes she put that I was taking a lot of medications when I havent taken any medication but albuterol in almost 2 months.She complained about me cutting her off while she was speaking and bouncing around as if I did not have ADHD. I was frustrated that she was not listening to me and not helping me because Ive been going back-and-forth with doctors for the last two years about my memory and she put me on hold and I was listening to elevator music before I decided to hang up on her and you dont see any of that in her notes.
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB Serving Wisconsin

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