6/3/2016 they sold me a display case that has a large scratch on one of the panels. I send them a picture .they refuse to send me a postage paid return slip. they expect me to pay return cost even return is due to defective item.this is a heavy item .and cost with proper insurance with tracking and signature is close to cost of the item.I do not trust them to refund me if I spend more money on it. if they had any intention to refund me they would sent me return slip with postage paid like most reputable sellers.
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
by k. m. on 6/3/2016 | Submit a Customer Review
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3/9/2016 I ordered a book from Noble Knight Games from their advertisement on Ebay. I paid them $28.54 for the book. They inform me by e-mail that they are sending a pamplet instead, I assume that this must be some type of clerical error. When I get the package it is indeed a pamplet instead of the actual book, I am incensed with rage. They falsely represented what was being sold on Ebay. I did not knowingly pay $28.54, just for a piece of paper.
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
by F. A. on 3/9/2016 | Submit a Customer Review
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Comment from the Business Here is a copy of the email we sent to *****. We have offered multiple options to fix the issue but did not hear back from him. >>Hello *****, Good morning and I am very sorry to hear that there was as issue with your order. Looking into the matter, I see that what you ordered was the Demon - The Fallen Introductory Pamphlet. The auction title and photos clearly show and state what is being sold. With that said, we always strive for 100% customer satisfaction. I apologize that there was a misunderstanding over what was being sold. We would be more than happy to take the Introductory Pamphlet back for a full refund, or even credit it towards the purchase of a copy of Demon - The Fallen. Let me know your thoughts at your earliest convenience and have a great day! Best Regards, Trevor P*** Customer Service Manager Noble Knight Games "Where the Out-of-Print is Available Again" by on 3/10/2016

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